Billing & Insurance Authorization Specialist - Virtual Assistant
2/25/2026
The specialist will manage the entire claims lifecycle, including regular follow-up with insurance companies to resolve denied or unpaid claims and ensuring accurate documentation in the EMR. Key duties also involve obtaining necessary prior authorizations and verifying insurance benefits for services provided.
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
This is a remote position.
Virtual Rockstar is seeking a Billing & Insurance Authorization Specialist VA on behalf of a physical therapy practice based in Wyoming. This role is ideal for someone with strong, hands-on insurance experience who can confidently manage claim follow-ups, benefit verification, and prior authorizations from start to finish.About the Client
This healthcare practice is dedicated to providing high-quality, patient-focused care across its service offerings. Using modern tools like Tebra’s all-in-one practice management system and WebPT, the team emphasizes efficient operations, clear communication, and proactive revenue cycle management to support both clinical excellence and an exceptional patient experience. The practice values collaboration, consistency, and accountability in all aspects of care delivery and billing operations.
Key Responsibilities
Billing & Claims Follow-Up
Contact insurance companies regularly to check claim status and ensure timely resolution
Review and resolve denied, rejected, or unpaid claims
Document all claim activity, follow-ups, and outcomes accurately in the EMR
Maintain ownership of claims from submission through final resolution
Insurance Verification & Authorizations
Obtain prior authorizations for services and treatments
Verify insurance benefits and coverage details
Communicate authorization requirements clearly to internal teams
Ensure all insurance documentation is complete and up to date
Administrative & Team Collaboration
Work closely with billing and internal operations teams to maintain efficient workflows
Escalate issues appropriately while continuing follow-ups
Ensure compliance with documentation and billing standards
Contribute to continuous improvements in billing and authorization processes
Tools You’ll Use
Tebra (desktop EMR and billing platform)
WebPT
Insurance payer portals
Requirements
2+ years of experience in medical billing, insurance verification, or authorization roles
Strong hands-on experience working directly with insurance companies
Proven ability to manage claim follow-ups, benefit verification, and prior authorizations independently
High level of accountability with strong follow-through on open claims
Clear, confident, and professional written and verbal communication skills
Strong attention to detail and documentation accuracy
Reliable internet connection and comfort working in a fully remote environment
Benefits
Competitive salary commensurate with experience
Opportunities for professional development and growth
Work in a dynamic and supportive team environment
Make a meaningful impact by helping to build and strengthen families and communities
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