VIP Account Manager
2/26/2026
The role involves managing direct and strategic relationships with VIP clients, delivering exceptional service, and providing ongoing guidance to ensure a top-tier user experience. Responsibilities also include analyzing data to identify opportunities, driving performance improvements, and collaborating closely with cross-functional teams like Monetization, Product, and Marketing.
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
RealPlay LTD is a fast-growing and innovative startup in the Gaming industry, specializing in managing online social casino games for the US market. We're looking for a talented and passionate VIP Account Manager. Join us at RealPlay, where we believe that play isn’t just entertainment — it’s essential. We're passionate about creating engaging, data-driven digital experiences that delight and inspire players across the globe.
Responsibilities
- Managing personal, direct, and strategic relationships with VIP clients.
- Delivering exceptional service, ongoing guidance, and leading a top-tier user experience.
- Analyzing data, identifying opportunities, and driving performance improvements.
- Thinking system-wide with strong business understanding.
- Working closely with Monetization, Creative, Product, Development, and Marketing teams.
Requirements
- Native-level English
- Outstanding interpersonal communication skills and high emotional intelligence
- Strong analytical skills and ability to draw insights from data
- Business mindset with a broad system perspective
- Leadership mentality, initiative, and 5-star service orientation
- Willingness to work hard and strive for excellence
- High level of responsibility, precision, and attention to detail
- High energy and ambition to be at the top
Advantages
- Immediate availability
- Previous experience in tech
- Previous account management / client management
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