Question
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Direct Support Professional Supervisor

2/26/2026

The DSP Supervisor assists in supervising individuals in residential settings, focusing on routines, ISP development, and organizing direct support staff in program implementation and active treatment. This role also involves generating staff schedules, acting as a role model, participating in team meetings, and presenting data on individual programs and behaviors.

Salary

18.71 - 20.21 USD

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
NCC Solutions, Inc. was founded in 1982 as a 501c3 non-profit corporation in order to provide supports to individuals with intellectual and developmental disabilities in a variety of community living settings. Since its founding, NCC Solutions, Inc. has expanded and adapted to the changing needs of the populations which it serves. We currently provide supports to more than 160 individuals at over 30 locations throughout Cuyahoga County consisting of Intermediate Care Facilities (ICF), Individual Options Waiver as well as Individuals’ homes. In 2012 we began offering Day Programming services to residents of NCC Solutions, Inc. and individuals from the greater Northeast Ohio communities. All of the ICF homes are licensed and Medicaid certified. All of the Waiver homes operate according to guidelines established by the Ohio Department of Developmental Disabilities and the Cuyahoga County Board of Developmental Disabilities. The Community Volunteer Center program is certified for Individuals receiving Medicaid ICF and Waiver Supports. The size, diversity, and scope of our available programs enables NCC Solutions, Inc. to provide a continuum of supports so that the individuals will be able to remain part of the NCC family as their needs change and they progress towards more independent living. It is our goal to provide each of the individuals we support with a comprehensive Individual Service Plan (ISP) that address all of their needs and expand on their strengths, coordinated with other NCC Solutions, Inc. and community-based programs. Many of the individuals we support have lived with us since the early 1980’s. A significant number of our administrative and direct service staff have also maintained employment with our agency since that time. NCC Solutions, Inc. has established a reputation for providing consistent and exemplary services to the individuals who we support.
About the Role

Description


Come join a team where you can help others grow and live up to their potentials.  You will be providing support services to adults in a residential setting at one of our Waiver or ICF homes located near Cleveland, Ohio.


There is a focus on helping individuals provide volunteer services in the community, attend community outings, and participate in daily living skills. No job experience is required, but we are looking for compassionate team players committed to making a difference in the lives of others.


PRIMARY JOB DUTIES:

After proper orientation and training under the direction of the House Manager, the DSP Supervisor is

responsible for providing the following:

  • Assists in the supervision of individuals in all areas with an emphasis on Supported Routines, ISPdevelopment, implementation and documentation
  • Organize and direct the DSP in program implementation and active treatment
  •  Generates the staff schedules for DSPs
  • May drive company vehicles and accompany individuals going into the community for medical, recreational, personal, vocational or social activities
  • Acts as a role model for DSPs in areas of interaction with individuals, programming and teamwork
  •  Participates in all interdisciplinary team meetings, prepares and presents factual, observable and measurable data concerning individuals programs and behaviors
  •  Recommend disciplinary action as needed for employees supervised
  • All other duties as assigned by Group Home Manager



Requirements

JOB REQUIREMENTS:


1. High school diploma or GED *

2. Valid: Ohio driver’s license, with 4 points or less

3. Must be 18 years of age or older, minimum  of 1 year experience with assisting individuals 

     with disabilities. Some supervisor experience. 

4. Ability to work with others, including family members, visitors and the general public

Day Program positions

5.Ability to work congenially with others, courteous approach

6.Alertness in recognizing problems needing attention

7. A neat and professional appearance

8. Responsible, honest, trustworthy

9. Willingness to learn

10. Ability to assist in evacuation of individuals from unit or facility as appropriate

11. Knowledge of appropriate developmental-treatment programs; knowledge of the rights of the

intellectually disabled and the ability to promote human dignity and protect the constitutional

rights of the individuals

12. Knowledge of safety practices, grooming techniques, cleaning and sanitizing methods; skill in

operation of laundry, cleaning equipment; skill in operation of cooking equipment

13. Knowledge of basic medical terminology, knowledge of basic intellectual disability terminology,

programs and services, knowledge of elementary human development programs and

terminology; knowledge of basic evaluation, observation techniques Knowledge of

preventative behavioral techniques and interventions

14. Ability to communicate with developmentally disabled, disoriented and emotionally disturbed

individuals

15. Basic knowledge of Licensure and Medicaid rules/regulations

16. Knowledge of company policies and procedures as well as facility procedures


PHYSICAL REQUIREMENTS

1. Physically capable of sitting, walking, reaching, bending, lifting, grasping, pushing and pulling,

transferring and transporting, fine hand coordination

2. Ability to distinguish smells, tastes, temperatures

3. Ability to hear and respond to all modes of communication

4. Ability to perform mathematical functions and evaluates and interprets mathematical

information

5. Ability to make independent decisions

6. Ability to remain calm under stress

7. Ability to read and write in English


JOB RELATIONSHIPS

1. Provides direct supervision to Direct Support Professionals Required to relate to DSPs in a

manner that enhances the programs and support of individuals served

2. Receives direct and specific supervision from the Group Home Manager

3. Receives general supervision from the QIDP and ICF Manager

* Some locations may allow for the hiring of employees actively seeking their GED, as long as the GED is obtained within 1 year of hire

Key Skills
SupervisionProgram ImplementationStaff SchedulingTeamworkData PresentationDisciplinary ActionCommunicationProblem RecognitionSafety PracticesBehavioral Interventions
Categories
Social ServicesManagement & LeadershipHealthcare
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