Question
2-5

Manager ICF Residential Home

2/26/2026

This leadership role involves providing direct supervision to DSP Supervisors and DSPs while establishing an environment that fosters growth for both individuals with developmental disabilities and staff. Responsibilities include organizing program implementation, scheduling staff, evaluating performance, and participating in interdisciplinary team meetings.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
NCC Solutions, Inc. was founded in 1982 as a 501c3 non-profit corporation in order to provide supports to individuals with intellectual and developmental disabilities in a variety of community living settings. Since its founding, NCC Solutions, Inc. has expanded and adapted to the changing needs of the populations which it serves. We currently provide supports to more than 160 individuals at over 30 locations throughout Cuyahoga County consisting of Intermediate Care Facilities (ICF), Individual Options Waiver as well as Individuals’ homes. In 2012 we began offering Day Programming services to residents of NCC Solutions, Inc. and individuals from the greater Northeast Ohio communities. All of the ICF homes are licensed and Medicaid certified. All of the Waiver homes operate according to guidelines established by the Ohio Department of Developmental Disabilities and the Cuyahoga County Board of Developmental Disabilities. The Community Volunteer Center program is certified for Individuals receiving Medicaid ICF and Waiver Supports. The size, diversity, and scope of our available programs enables NCC Solutions, Inc. to provide a continuum of supports so that the individuals will be able to remain part of the NCC family as their needs change and they progress towards more independent living. It is our goal to provide each of the individuals we support with a comprehensive Individual Service Plan (ISP) that address all of their needs and expand on their strengths, coordinated with other NCC Solutions, Inc. and community-based programs. Many of the individuals we support have lived with us since the early 1980’s. A significant number of our administrative and direct service staff have also maintained employment with our agency since that time. NCC Solutions, Inc. has established a reputation for providing consistent and exemplary services to the individuals who we support.
About the Role

Description

We are looking for a leader to join our team of professionals dedicated to enriching the lives of individuals with developmental disabilities. This is a full time, salaried position which includes: medical benefits, and employee sponsored life insurance plan, a 403(B) retirement plan, PTO and paid holidays, and many other benefits.


JOB RESPONSIBILITIES


  • Provides direct supervision to the DSP Supervisor and DSPs.
  • Establishes and maintains an environment that fosters growth of individuals and staff
  • Organize and direct the DSPs in program implementation and active treatment
  • Schedules staff, evaluates performance, recommends and takes
    necessary disciplinary actions
  • May drive company vehicles and accompany individuals going into the community for medical,
    recreational, personal, vocational or social activities
  • Participates in all interdisciplinary team meetings, prepares and presents factual, observable and
    measurable data concerning individuals programs and behaviors
  • Operates the home according to the specified budget
  • Maintains the household and individual banking accounts
  • Writes, completes, prepares correspondence, reports, forms and maintains necessary required records
    and files as assigned (i.e., payroll, weekly expense reports, individual funds, monthly reconciliations,
    census, etc)











Requirements


  • B.A. or B.S in Education, Psychology, Social Work preferred
  • Will accept a High School Diploma or GED in lieu, with a minimum of 3 years supervisory experience
  • Valid Ohio driver’s license
  • Must be eligible for medication administration certification
  • Must qualify to be an approved company driver
  • Must be proficient in the ability to use a computer
  • Competent in basic banking and budgeting procedures.
  • Ability to work congenially with others, courteous approach



Key Skills
SupervisionProgram ImplementationActive TreatmentStaff SchedulingPerformance EvaluationDisciplinary ActionMedication AdministrationBudget ManagementRecord KeepingData PresentationBankingDrivingInterdisciplinary Team ParticipationComputer ProficiencyCommunication
Categories
Social ServicesManagement & LeadershipHealthcareAdministrative
Benefits
Medical benefitsEmployee sponsored life insurance plan403(B) retirement planPTOPaid holidays
Apply Now

Please let NCC Solutions, Inc know you found this job on InterviewPal. This helps us grow!

Apply Now
Prepare for Your Interview

We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.