Call Center Rep
2/27/2026
The Call Center Representative will be responsible for answering incoming calls from potential customers interested in the company's products featured in media ads. Duties include courteously addressing customer needs, educating customers on products, and collaborating with internal departments to improve the customer experience.
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
Description
Description
RCTV is looking for Part-time Call Center Representatives to work on-site at our Torrance, CA location. This position is not remote. We are currently hiring for Saturday–Sunday shifts that starts 7:00AM-4:00PM. This role provides potential for growth within the department and company, as we actively identify strong performers for promotion. The RCTV Call Center operates 7 days a week, 365 days a year. Working weekends is required. The ability to work on a weekend-based schedule is essential. As a Call Center Representative, you will answer calls from potential customers interested in our products featured during our media ads
Duties:
- Answer incoming calls from potential customers.
- Identify and address customer needs courteously and professionally.
- Work with internal departments to enhance customer experience.
- Educate customers on products featured in our televised shows.
- Deliver an exceptional customer experience
Qualifications:
- Strong verbal and written communication skills.
- Ability to build rapport with diverse customers.
- Positive attitude with a desire to learn.
- Adaptability, remaining calm and professional during each call.
- Accurate data entry skills.
- Strong commitment to customer service excellence.
Requirements
- Ability to sit and work at a computer for extended periods.
- Punctuality and reliability are essential, even with our relaxed, casual work environment.
- Must be available to work Saturday nights.
- Reliable means of transportation.
Benefits:
- Competitive salary, commensurate with experience.
- Comprehensive benefits package including health, dental, vision, and 401(k) matching.
- Opportunities for growth, professional development, and leadership impact.
- Pay is 18HR
Requirements
Good phone etiquette and reliable
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