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Attractions Attendant

2/27/2026

The Attraction Attendant is responsible for ensuring the safe, efficient, and enjoyable operation of park attractions while providing an exceptional guest experience. Key duties include operating attractions, completing safety checklists, monitoring compliance, addressing guest issues, and maintaining cleanliness.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

Family Entertainment Group (FEG) is a premier provider of arcade and family entertainment solutions, specializing in game room operations, arcade management, attraction design, and development. Since 2004, we’ve owned, operated, and managed high-performing game rooms and attractions across the U.S., partnering with resorts, hotels, casinos, waterparks, family entertainment centers (FECs), amusement parks, movie theaters, restaurants, retail destinations, and more. We combine hands-on operating experience with integrated management systems, data-driven decision making, and best-in-class equipment to maximize revenue, optimize game mix, and keep guest experiences fresh. Our teams handle everything from concept and layout to daily arcade operations, guest service, prize merchandising, and reporting—so our partners can stay focused on their core business. As a recognized leader in the amusement and entertainment industry, top manufacturers and distributors rely on FEG as a test bed for new games and technology, giving our partners early access to exclusive equipment and unique first-to-market attractions. FEG is also the creator of the Human Crane Experience—a giant live-action crane game where guests step inside the machine and become the claw—showcasing our commitment to immersive, one-of-a-kind attractions that drive guest engagement and repeat visits.

About the Role

Description

Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S

Position Summary

The Attraction Attendant is responsible for providing an exceptional guest experience by ensuring the safe, efficient, and enjoyable operation of attractions within the park. This entry-level role focuses on maintaining safety standards, delivering outstanding customer service, and ensuring each guest leaves with a positive and memorable experience.

Key Responsibilities

· Greet guests and determine their needs.

· Operate, open, and close assigned attractions in accordance with safety and operational guidelines.

· Complete and document all required attraction safety and operational checklists.

· Ensure guests meet attraction guidelines before entry and secure all safety devices prior to operation.

· Monitor attractions throughout ride cycles for safety compliance.

· Address guest issues and enforce rules in a professional and courteous manner.

· Assist guests on and off attractions and thank them for their visit.

· Maintain cleanliness of attractions and surrounding areas.

· Dispose of trash and perform cleaning tasks as required.

· Report any attraction deficiencies or safety concerns immediately to a supervisor.

· Perform other duties as assigned by the Shift Supervisor or Manager on Duty

Requirements

· High School Diploma or Equivalent preferred, but not required.

· This is an entry-level position—training will be provided.

Apply now to join our growing team and help us create memorable experiences in our locations.

Family Entertainment Group is an equal opportunity employer.

Key Skills

Guest ExperienceSafety ComplianceCustomer ServiceOperationsAttraction OperationChecklist DocumentationRule EnforcementProblem SolvingCommunicationTeamwork