Practice Manager - Multi-Clinic Operations

Description

AllCare is hiring a Practice Manager to lead day-to-day operations across 3-5 clinics in a market. This role is for an operator who loves building high-performing teams, standardizing workflows, and keeping clinics running smoothly - with a strong bias for action and ownership.

The role (what you’ll own)

• Operational oversight across multiple Primary/Immediate Care centers - utilization, quality, patient experience, and profitability
• Operational ownership of business performance and the success of the clinics
• Managing, and direct oversite of the performance of clinics which includes monitoring, and driving clinic level team towards key revenue and operational KPIs
• Manage and provide direct oversight of practice budgets and monitor monthly performance against targets, escalating risks and variances as needed
• Identify operational and growth opportunities to improve clinic performance
• Drive performance consistency in partnership with central teams by overseeing scheduling, patient throughput, provider utilization, and center level revenue cycle management processes
• Direct leadership of non-provider clinic teams (Medical Assistants and center staff) - hiring, coaching, performance management
• Direct point of contact for providers on center level operational issues, concerns and performance related issues concerning the clinic
• Clinic execution - scheduling coverage, workflows, supply/inventory, compliance (HIPAA/OSHA), patient escalations
• Partnership with Providers + Ops leadership to solve problems fast and keep care delivery consistent across sites
• On-site presence required - expect to be in clinics
• Multi-site travel is required - up to ~90% across your assigned clinics (Atlanta metro market)

What success looks like (first 60-90 days)

• Staffing and schedules stabilized across all assigned clinics
• Standard workflows implemented and consistently followed
• Clear performance expectations in place - team morale up, avoidable issues down
• Patient experience escalations decrease and operational KPIs improve

How to apply (required)

1. Complete the 2-question Medical Assistant Culture Index survey here: https://go.cultureindex.com/s/HT4HRArZk8
2. Submit your application for the position!

Requirements

• Have 3+ years of people leadership experience (healthcare strongly preferred)
• Can run payroll and scheduling rhythms, keep teams accountable, and handle ambiguity
• Are organized, meticulous, and comfortable in a fast-paced environment
• Have working knowledge of EMR systems and strong computer skills (Microsoft suite)
• Understand HIPAA, OSHA, infection control basics and can enforce standards consistently
• Bonus: Medical Assistant or clinical background