Front Desk Associate - The Pediatric Center of Frederick - Mt. Airy

Description

Description

We are looking for energetic and friendly people to join our work family full-time at The Pediatric Center of Frederick in our Mt. Airy office. An ideal candidate is a people person, very comfortable with computers and able to pay close attention to details. This position requires face to face interaction as well as lots of phone interaction so good communication skills and excellent customer service is paramount. The position is Monday through Friday 8am to 5pm.  There may be times when travel to other offices within Frederick County is necessary to assist another team.  We offer great benefits including health, dental, vision, life insurance and 401k.

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES: We are looking for a candidate that can help fill our core values through the following:

• Patient and Family Centered - Welcoming our patients and a demonstrating a desire to help meet their needs
• Compassion - Creating a kind and respectful environment for our patients, our staff, and providers.
• Quality - Paying close attention to the details including collecting contact info, insurance info, and collecting payments.
• Teamwork - Working together with front office team, clinical teams, and providers to ensure that the work is completed efficiently from beginning to end.
• Community -  Supporting causes that better the lives of all children and their families.
• Diversity and Inclusion -  Providing equitable care for all our patients and to working to eliminate health disparities. 

EDUCATION, QUALIFICATION AND CREDENTIALS:

• High school diploma/GED required 
• 1 year experience in customer service is preferred

SKILLS, KNOWLEDGE AND ABILITIES:

• Excellent interpersonal skills.
• Able to work independently and as part of a team.
• Ability to problem solve and offer solutions to patients and their families.
• Great customer service skills.
• Ability to read, understand and follow oral and written communication.
• Ability to use a computer, practice management software, copier, and fax machine.
• Team & service oriented, organized, has good judgment, punctual with stable work history.

This job description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, abilities and working conditions may change as needs evolve. This job description is not to be construed as a contract for employment.