Collections & Credit Analyst

Description

Eagle Systems is an intermodal drayage company safely performing container moves in and out of ports and rail yards throughout the nation. Operating a number of terminals, the company has built a reputation by providing quality drayage services with exceptional resources and personnel. 

Eagle Administrative Services is seeking an addition to our team as a Collections & Credit Analyst to support our Eagle Systems trucking division. This position will work with customers to resolve collections and billing problems. 

The Collections & Credit Analyst will work in a fast paced dynamic environment and will be required to easily handle multiple projects and work well with deadlines. Must be a forward thinker, have a great attitude, be personable, flexible and ambitious.

Essential Duties & Responsibilities:

• Daily vendor/customer communication via phone and email
• Prior collections experience preferred
• Maintain professional work relationships while working to collect on past due accounts
• Must have excellent written and verbal communication skills
• Ability to write business correspondence and use professional email communication
• Proficient in the Google Suite Platform as well as Microsoft Excel and Word

Compensation and Benefits:

We offer a comprehensive benefits package for all full time employees which offers:

Medical, Dental, Vision, Prescription, Employer Paid Life Insurance, 401K, Fitness Reimbursement, Paid Holidays (seven), Paid Vacation (one week after the first year of employment and then two weeks per year thereafter) and Paid Sick Time. In addition, we are a partially Employee Owned Company with profit sharing opportunities.

Compensation: $20-$23/hour depending upon experience

Schedule: Monday-Friday 7am-4pm

This is an in-office based position with no remote work options.

All offers are contingent upon successful completion of a pre-employment background check.

Equal Opportunity Employer, including Protected Veterans and People with Disabilities

Requirements

Job Requirements:

• High school diploma or GED
• Must possess strong computer skills that include knowledge of Microsoft and Google Suite programs.
• Minimum of 1–2 years of experience in collections, or revenue cycle
• Prior collections experience is preferred

Skills and Competencies:

• Excellent verbal and written communication
• Strong organizational and time-management skills
• Strong attention to detail and accuracy
• Ability to handle sensitive and confidential information
• Customer-service oriented, with a firm yet empathetic approach to collections