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Party Captain

2/28/2026

The Party Captain will lead parties and events, ensuring every guest has a memorable experience by guiding the celebration flow and managing the schedule. Key duties include providing excellent guest service, preparing and cleaning event spaces, serving food and beverages, and making the guest of honor feel special.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

Family Entertainment Group (FEG) is a premier provider of arcade and family entertainment solutions, specializing in game room operations, arcade management, attraction design, and development. Since 2004, we’ve owned, operated, and managed high-performing game rooms and attractions across the U.S., partnering with resorts, hotels, casinos, waterparks, family entertainment centers (FECs), amusement parks, movie theaters, restaurants, retail destinations, and more. We combine hands-on operating experience with integrated management systems, data-driven decision making, and best-in-class equipment to maximize revenue, optimize game mix, and keep guest experiences fresh. Our teams handle everything from concept and layout to daily arcade operations, guest service, prize merchandising, and reporting—so our partners can stay focused on their core business. As a recognized leader in the amusement and entertainment industry, top manufacturers and distributors rely on FEG as a test bed for new games and technology, giving our partners early access to exclusive equipment and unique first-to-market attractions. FEG is also the creator of the Human Crane Experience—a giant live-action crane game where guests step inside the machine and become the claw—showcasing our commitment to immersive, one-of-a-kind attractions that drive guest engagement and repeat visits.

About the Role

Description

Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S

Position Summary

As a Party Captain with Family Entertainment Group, you will lead parties and events, ensuring every guest has a memorable experience. You’ll guide the flow of the celebration, manage the schedule, and provide outstanding service to create a fun, safe, and exciting environment for children and families.

Key Responsibilities

• Provide excellent guest service throughout events.

• Prepare and clean party/event spaces before and after events.

• Follow and communicate a detailed event itinerary to ensure smooth transitions.

• Serve food, beverages, cake, and any additional options ordered by the birthday parents.

• Maintain cleanliness during the event, including clearing and resetting tables as needed.

• Make the birthday guest of honor feel special and ensure all attendees have a memorable experience

Requirements

• Outgoing, confident, and adaptable to a fast-paced environment.

• Strong communication and organizational skills.

• Enjoys working with children and families.

• Flexible availability, including afternoons, evenings, and weekends.

• Prior experience is a plus but not required — training is provided.

Apply now to join our growing team and help us create memorable experiences in our locations.

Family Entertainment Group is an equal opportunity employer.

Key Skills

Guest ServiceCommunicationOrganizationAdaptabilityEvent ManagementFood ServiceCleaningScheduling