Customer Service Representative
2/28/2026
The Customer Service Representative ensures guests have a great experience by running the cash register, distributing bowling shoes and prizes, and proactively assisting with movie tickets and loyalty program sign-ups. Responsibilities also include cleaning, restocking, and covering other stations when necessary during slower periods.
Working Hours
40 hours/week
Language
English
Visa Sponsorship
No
No description available for this Company.
Description
Starting Pay Range: $10/Hour
Full Time/Part Time: Part Time
Schedule: Nights and Weekends
Benefits: We offer our Part-Time Team Members free bowling, free arcade play, $1 movie tickets,discounted food, and extra pay for working on holidays.
The Gist of it
As a CSR, your job is to make sure our guests have a great time from start to finish. You'll run a cashregister, clean, grab bowling shoes, fetch prizes, and handle other tasks to keep our guests happy.This role is perfect for someone who thrives in a busy environment, communicates well, and worksgreat with a team. If you're self-motivated and love helping guests, this job could be for you!
About Our Company
Our mission is to: Delight and connect people... one game, one film, one experience at a time.This includes our team too. We have a fun, supportive atmosphere where we encourage personal andprofessional growth, promote from within whenever possible, and value your individuality and work-lifebalance.
A Day in the Life of a CSR
Your day starts with a check-in with a Shift Lead, then you grab a radio and cash drawer. You'll spendyour shift helping guests buy movie tickets, sign up for our loyalty program, get their popcorn, andsearch for ways to proactively "wow" our guests. When things slow down, you help clean, restock, andcover other stations as needed. Before your shift ends, ensure everything is in order and then checkwith the Shift Lead before clocking out.
The Schedule
We're busiest when others are having fun, so we need people who can work nights, weekends, andholidays. We will always try our best to accommodate your schedule. Most shifts start between 4pm-6pm and go until 9pm-12am
Requirements
Job Requirements
- Work well with others and communicate clearly.
- Engage with guests to create great experiences.
- Be proactive and think ahead to see what needs to be done.
- Handle various tasks like accurately running the register, cleaning, and restocking.
- Manage time and tasks efficiently.
Give us a shot!
If this sounds like a fit for you, take a few minutes to apply! We'd love to consider you as a futureFatCats team member!
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