AV Technician for Vallae Lumina - The Adventure Group, Whistler

Join the Vallea Lumina team in creating unforgettable, enchanting, and immersive experiences!

Who We Are

At Gibbons Whistler, we’re all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.  

The Opportunity
Do you have a passion for AV technology and live event operations? As an AV Specialist, you’ll be hands-on with cutting-edge projection, lighting, audio, and control systems that bring Vallea Lumina to life. You’ll work with a passionate team and industry partner Moment Factory to troubleshoot, operate, and maintain AV systems, ensuring every guest experiences the wonder exactly as designed. If you thrive in dynamic environments, enjoy problem-solving, and love working outdoors in the mountains, this role is for you.

Perks of the Job

• $24.00 - $26.50.00 hourly wage based on experience and qualifications
• 50% off food & beverage at all Gibbons venues
• Adventure perks: 20% off The Adventure Group for you and your friends & family
• Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
• Wellness perks: 20% off at The Spa at Whistler
• Exclusive partner discounts at local Whistler businesses
• Flexible schedules and a supportive team culture
• Access to community events and staff appreciation nights
• Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey. 
• Immersive work environment steps from the mountains – we take our core purpose of “Have Fun” very seriously

What You Bring to the Table

• You've got experience with the following:
  • Usng tools like Phillips, drills, etc
  • Soldering connectors and cables
  • Wiring power cables
  • In Live events/ Shows/ Performances
• It's a bonus if you have experience with any of the following:
  • Digital audio Dante protocol
  • DMX lighting protocol
  • ArtNet protocol
  • Video mapping and projection
  • Network management (150+ devices)

What Makes You a Great Fit

• Valid Work Permit in Canada.
• Proven experience operating and troubleshooting AV systems: projection, lighting, audio, control, and networking.
• Strong technical troubleshooting skills with quick problem-solving ability.
• Ability to work collaboratively with supervisors, technical teams, and external partners.
• Comfortable working outdoors in varying weather conditions and during evening shifts.
• Physically able to lift/move AV equipment and safely work at heights or on ladders.
• Strong attention to detail and dedication to maintaining high operational standards.
• Willingness to work flexible hours including evenings, weekends, and seasonal peaks.

What You’ll Be Doing

• Operate and monitor all AV systems during nightly shows, ensuring smooth playback and a flawless guest experience.
• Perform pre-show, in-show, and post-show checks on projection, lighting, audio, control, and networking systems.
• Troubleshoot and resolve technical issues quickly in a live operational environment.
• Maintain all AV equipment in excellent working condition in collaboration with the AV Supervisor, Lumina team, and Moment Factory.
• Follow established procedures for operating the in-house AV control system.
• Carry out preventative maintenance, servicing, and hardware calibration.
• Support seasonal installation, calibration, and de-installation of AV equipment.
• Uphold safety protocols while handling, installing, and servicing AV systems.
• Communicate effectively with team members, providing detailed handovers and issue reporting.
• Contribute to enhancing the guest experience before and after shows, aligning with Lumina’s creative and operational vision.
• Assisting with seasonal trail maintenance across the Lumina course including snow clearing or gritting

Ready to Light Up the Night?
If you’re a tech-savvy problem-solver with a passion for creating unforgettable guest experiences, we want to hear from you. Apply now and help bring the magic of Vallea Lumina to life each night!

 At Gibbons Whistler, our core values—Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence—guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!