Question
0-2

Valet & Bell Attendant

2/28/2026

The primary responsibilities involve warmly and professionally welcoming guests upon arrival, providing efficient assistance as they enter and exit vehicles, and offering knowledgeable recommendations about property amenities and local attractions. Additionally, the role requires maintaining knowledge of ADA parking guidelines and safety procedures, along with offering limited front desk support when necessary.

Salary

14.6 - 16 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
In every great city, there's one premier hotel. Here, just off the historic plaza, is the newly renovated Eldorado Hotel & Spa. A landmark at the very heart of "The City Different."​ The captivating choice for a wonderfully special stay. This 219 room hotel is designed after New Mexico's famous Pueblo Revival Style. The decor features handcrafted southwest furniture and art, romantic balconies, kiva fireplaces and more! The Eldorado Hotel & Spa has high speed internet and 47"​ flat screen TVs. There is also concierge services for every possible wish. The Eldorado Hotel & Spa is also an ideal setting for meetings, incentives, social events and weddings. It is ideal for groups and events, with 23,000 square feet of meeting space, including the newly built Eldorado Grand Ballroom with 7,000 sq.ft. for impressive gatherings, the brand new CAVA Santa Fe Lounge with live entertainment and the new, elegant La Capilla de Oro chapel and venue.
About the Role

Description

WORK, PLAY, & ENJOY LIFE WITH HERITAGE
Heritage Companies embodies the culture, spirit, and traditions of New Mexico, while offering a work environment that is focused on the overall employee experience. All employees will experience the exciting perks that only Heritage Companies can provide; including growth opportunities across our companies, generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!
Full-time Hourly Positions ranging from $14.60-$16.00 DOE plus benefits.Located in Santa Fe, NM. Working out of our Eldorado Hotel & Spa.

 

 Essential Duties and Functions/Responsibilities/Tasks:

  • Welcome all guests warmly and professionally upon arrival to the property.
  • Provide courteous and efficient assistance to guests entering and exiting vehicles.
  • Offer knowledgeable and personalized recommendations regarding property amenities, city attractions, events and dining outlets.
  • Maintain a thorough understanding of ADA parking guidelines, as well as all safety and security procedures.
  • Provide limited front desk assistance as needed by supporting the Lead Guest Host and Front Desk Agents with guest flow, basic administrative support and service coordination (this role does not perform full guest check-ins or check-outs).
  • Communicate effectively and collaborate with internal departments as needed to ensure a seamless and elevated guest experience.

Why You’ll Love Working With Us

  • Competitive pay and comprehensive benefits, including a 25% 401(k) match!
  • Generous employee discounts across Heritage hotels, restaurants, spa and retail!
  • Complimentary meals during scheduled shifts!
  • Free employee parking!
  • Supportive team culture with opportunities for growth and advancement!
  • A workplace rooted in New Mexico pride and community values!

Requirements

  • Preferably  with 2-3 years driving experience
  • Driver's 21 & Older - No major violations 
  • 6 months to 1 year or equivalent combination of education and experience; hospitality experience ideal.
  • High school diploma or equivalent experience/training.
  • Current driver's license and insurable driving record.
  • Ability to work on your feet for eight hours or more.
  • Must be able to lift/push/reach for/carry 50+ pounds frequently.
  • Excellent verbal communication and ability to multitask.
NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.
Key Skills
Guest WelcomingProfessionalismVehicle AssistanceProperty Amenities KnowledgeCity Attractions KnowledgeDining RecommendationsADA Parking GuidelinesSafety ProceduresSecurity ProceduresFront Desk AssistanceService CoordinationEffective CommunicationCollaborationMultitaskingDriving
Categories
HospitalityCustomer Service & SupportTransportationSecurity & Safety
Benefits
DentalVisionMedicalLifeShort-Term DisabilityAccidentCritical IllnessPet Insurance401k MatchingEmployee MealsFree Employee ParkingDiscounts On Hotel Room RatesDiscounts On SpaDiscounts On Food
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