Access Control Technician

2/28/2026

The Access Control Technician is responsible for inspecting, installing, and servicing basic and complex commercial and residential access and video systems, performing advanced troubleshooting and repair functions. This role also involves instructing customers, responding to service requests, defining add-on scopes, and acting as the onsite project lead overseeing other technicians.

Salary

30 - 45 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

FlyLock Security Solutions is your all-in-one commercial security provider, rapidly growing into one of the largest national names in access control and integrated security solutions. We offer a comprehensive range of services, from door hardware like closers and exit devices to advanced access control systems, surveillance cameras (CCTV), and intercom systems. Our expertise allows us to deliver quick and efficient service while maintaining the warmth and professionalism of a family-owned business. At FlyLock Security Solutions, we strike the perfect balance between time-honored values and cutting-edge technology, ensuring that our customers receive the most advanced security solutions with a personal touch. If it’s on your doors—or protecting your property—we’ve got it covered. We understand the importance of being accessible whenever you need us. Whether it’s through email, our website, or social media, we are available 24/7. You can even schedule a job via live chat on our site! Our Client Services team is here to assist you, on your terms and at your convenience. While franchising can sometimes carry a negative perception in certain industries, we’re redefining that experience in security. By hiring the best talent and delivering unmatched customer service, FlyLock Security Solutions is leading the way as the security industry evolves. Family-owned and operated since 1946, FlyLock Security Solutions was founded by William McMenimon and passed down through generations. Each era has seen us grow in service offerings and response times, but our core values remain the same—integrity, trust, and the commitment to protecting what matters most.

About the Role

Benefits:

Dental insurance
Free uniforms
Health insurance
Paid time off
Vision insurance

Job Title: Access Control Technician
Reports To: General Manager or Franchise Owner

Key Areas of Responsibility:

The Access Control Technician position is an integral part of Flylock Security Solutions Oakland and is key to the growth of the company. All Access Control Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Technician position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Requirements/Responsibilities

Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades. Must be skilled in door hardware installation.
Inspects, installs, and services all basic and complex commercial and residential access and video systems.
Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
Respond to customer questions and requests.
Recommend corrective services to adjust customer complaints.
Diffuses difficult and complex customer issues.
Builds and maintains working relations with the sales staff.
Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
Performs site visits with sales consultants for existing or potential clients.
Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
Other duties as required by management.

Nice to Have:

Experience with systems mentioned below is useful but not all required.
- Access Control - Avigilon ACM, Brivo, OpenPath, ButterflyMX
- Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
- CCTV - Avigilon, Eagle Eye Networks, Digital Watchdog
- Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
- Networks - Netgear, Dlink , Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
- Wireless- Ubiquiti, Firetide, Fluid Mesh

Physical Requirements:

Must be able to fluently understand, speak, and write English.
Ability to push, pull, and lift at least 50 lbs.
Ability to kneel, crouch and stoop.
Ability to reach above and below the shoulders.
Ability to use hands and fingers to grasp, twist, and pull.
Ability to climb a ladder and work above ground.
Withstand external weather conditions year-round.

Key Skills

Access Control SystemsVideo SystemsDoor Hardware InstallationTroubleshootingProgrammingCable RunningCustomer InstructionProject LeadershipLocksmithingTechnical MindsetRecord KeepingCustomer RelationsSite VisitsSystem InspectionSystem ServicingAdd-ons Definition