Question
Full-time
2-5

Sales Associate

3/1/2026

The Associate will engage with inbound customer inquiries and proactively reach out to leads, utilizing the Lendi Platform to orchestrate sales processes and deliver customer experiences. Key duties include converting leads into qualified appointments for brokers and consistently surpassing sales objectives.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Aussie Home Loans was launched in 1992 by John Symond along with his nephew James Symond by his side. Together, they took on the big banks and revolutionised the Australian mortgage market forever. Aussie was built on family values and now as part of the Lendi Group still operates as a family-style business today. For 30 years, we have been enabling Aussies to progress their home ownership dreams. And to date, we have helped over one million Australians with their home loan needs. Aussie works closely with industry and government to ensure a strong customer first industry. Our team are passionate about continuing to find ways to improve the home loan experience. With the largest retail network across Australia, we have over 1000 brokers and over 220 stores supporting Aussies across the country. With access to our panel of over 20 leading lenders* and 3000 loans, Aussie Brokers provide clear options and mortgage guidance that suits individual home loan needs. Our brokers are embedded within their local communities – they are your neighbours, friends, and local mortgage experts. Aussie has been nationally recognised by the industry and in 2021, Aussie took out The Adviser’s Top Brokerage for the 9th year in a row. © 2021 AHL Investments Pty Ltd ABN 27 105 265 861 Australian Credit Licence 246786. *Not all lenders are available through all brokers.
About the Role

Company Description

Through a merger in 2021, the Lendi Group brings together Lendi (and Australia’s #1 online home lending platform) and Aussie Home Loans, Australia’s leading branded mortgage broker. We're revolutionizing the industry with a best-in-class technology platform and suite of tools that take the hard work out of home loans for our Customers and Brokers alike. Every day we help thousands of Australians research, compare, apply for, and settle their home loans. 

Our vision:    To create a new era of seamless connection in property finance. 

Our mission: To change the way Australians experience property lending, for good.  

Job Description

Our Associates Team plays a pivotal role within our dynamic sales organization. As a member of this team, you will be at the forefront of our mission to connect with clients and provide them with tailored lending solutions. 

As a Lendi Associate, you will be involved in engaging with both inbound customer inquiries and proactively reaching out to potential leads. Utilizing the cutting-edge Lendi Platform, you'll orchestrate seamless sales processes and deliver outstanding customer experiences. 

Join us as we revolutionize the lending industry and make a real difference in people's lives.

  • Deliver outstanding customer service, addressing objections courteously and professionally. 

  • Consistently surpass daily, weekly, and monthly sales objectives. 

  • Initiate outbound calls to potential business clients, setting appointments for Australian businesses. 

  • Convert both inbound and outbound leads into qualified appointments for our brokers. 

  • Adhere to call scripts and sales procedures to ensure uniformity and effectiveness. 

  • Engage in phone conversations with prospects, discussing their lending requirements. 

  • Identify opportunities for customers to refinance existing loans or secure finance for new investments. 

  • Utilize your sales and relationship-building expertise to encourage customers to interact with our online platform before their appointment, facilitating document submission and key information provision to their broker. 

  • Thoroughly and accurately record all call details in the designated system. 

Qualifications

  • Minimum of 2 years experience in lead generation, appointment setting, sales, or related field, preferably in finance or banking. 

  • Highly motivated individual with a track record of consistently exceeding targets. 

  • Exceptional communication and negotiation skills, both over the phone and via email. 

  • Proven experience in cold calling or outbound calls. 

  • Strong ability to multitask and effectively prioritize tasks. 

  • Capable of working independently as well as collaboratively within a team. 

  • Preference for candidates with prior experience working with Australian clients. 

  • Familiarity with lead generating tools and CRM systems preferred. 

Additional Information

What's in store for you at Lendi?

  • Flex-first (Work from home) but must be willing to work onsite as needed or once a week. 
  • Health Insurance (HMO) for you & 1 free dependent 
  • Health & well-being programs
  • Generous amount of leaves (total of 25 leaves - 20 Annual/Vacation leaves (VLs) & 5 Sick Leaves (SLs) 
  • Competitive commissions/incentives
  • Extra allowances will be given for WFH set-up such as internet subsidy 
  • Life insurance effective on Day 1 
  • Access to training and opportunities for career progression/promotion
  • Fun & exciting monthly social clubs - at the moment done virtually
  • Government mandated benefits are provided - SSS, Philhealth, & Pag-ibig. 

      & many more!

  • Department: Customer Operation
  • Key Skills
    Lead GenerationAppointment SettingSalesCustomer ServiceNegotiationOutbound CallsInbound Lead ConversionCall Script AdherenceRelationship BuildingMultitaskingPrioritizationCRM SystemsLead Generating Tools
    Categories
    SalesFinance & AccountingCustomer Service & SupportAdministrative
    Benefits
    Health InsuranceHealth & well-being programsLeavesCompetitive commissions/incentivesExtra allowancesLife insuranceAccess to training and opportunities for career progression/promotionSocial clubsGovernment mandated benefits
    Apply Now

    Please let Lendi Group know you found this job on InterviewPal. This helps us grow!

    Apply Now
    Prepare for Your Interview

    We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.

    Elevate your application

    Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.