Question
FULL_TIME
2-5

Assistant General Manager

3/1/2026

The Assistant General Manager oversees the daily operations of the restaurant, focusing on the training, development, staffing, scheduling, and performance management of the Front of House team members. They are responsible for ensuring an excellent experience for both guests and team members while championing a fun and safe work environment.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Boston Pizza is Canada’s No. 1 casual dining brand. We have been recognized as a Platinum Club member of Canada’s Best Managed Companies and are one of Canada’s top fifty great places to work among medium-sized organizations. Also, have been a Franchisees’ Choice Designation winner for seven consecutive years. Boston Pizza also has the Boston Pizza Foundation Future Prospects, which believes that strong role models inspire kids to be great and has raised and donated $27 million to various charities since 1990. Boston Pizza is located in Richmond, BC and has regional offices in Mississauga, ON, and Laval, QC. MISSION: To be the 'gathering place'​ in every community in Canada. To share great food and even better occasions. VALUES: INTEGRITY: We believe success over time is only possible if we conduct ourselves the right way all the time. INCLUSIVITY: Our decisions are better and our ultimate success greater when we work together as equal members of one family. PASSION: As well as we have done so far, we believe we can always do better in ways that are better. HOSPITALITY: We believe food and fun go hand-in-hand and it shows in our people, our workplace and our restaurants. COMMUNITY: We strive to reduce our negative environmental impact and increase our positive community impact.
About the Role

Overview

Assistant General Manager (AGM)

Assistant General Managers at Canada's leading casual dining restaurant, Boston Pizza, oversees the daily operations of the Restaurant. This includes the training, development, staffing, scheduling and performance management of the Front of House team members. The Assistant General Manager is responsible for ensuring that our most important people, our Guests and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment and contribute to a thriving workplace culture.

Why Is BP A Great Place To Work?

  • What is important to you matters to us, so we have raised the bar to provide flexible scheduling that fits your lifestyle and contributes to your life-work balance
  • Come for a job, stay for a career – there are exciting opportunities for career growth within the restaurant or at Boston Pizza head office
  • Build relationships and give back to your local community
  • Boston Pizza Scholarship Program *
  • Management Training Programs, Leadership Development conferences and access to dynamic mentorship programs and initiatives
  • A respectful culture and work environment where your feedback matters
  • Fantastic reward and recognition programs

Responsibilities

What does a successful Assistant General Manager look like?

  • Leads by example and works alongside their team members
  • Achieves goals through strong organizational skills and effective time management
  • Builds relationships by finding common ground and working cohesively with all team members
  • Committed to championing the "Foundations of Hospitality," Boston Pizza's Brand Standards and Food Safety
  • Effectively communicates, sharing goals, challenges and is continuously coaching the team on ways to progress
  • Maintains a positive composure and thrives in a fast pace environment
  • Driven by professional development opportunities, and is consistently seeking new learning and skill-building moments

Qualifications

Boston Pizza was established over 50 years ago and is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years in a row. We are committed to the development & growth of our team members, integrity, philanthropy and innovation. If you love working with people in a team environment and believe in exceeding the expectations of Guests daily, Boston Pizza is the place for you!

Min

Max

Key Skills
LeadershipTrainingDevelopmentStaffingSchedulingPerformance ManagementOrganizational SkillsTime ManagementRelationship BuildingCohesionCommunicationCoachingComposureHospitalityFood Safety
Categories
HospitalityManagement & LeadershipFood & BeverageCustomer Service & Support
Benefits
Flexible SchedulingCareer Growth OpportunitiesScholarship ProgramManagement Training ProgramsLeadership Development ConferencesMentorship ProgramsReward and Recognition Programs
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