Question
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Reddy Express Lane Cove - Store Manager

3/1/2026

The role is responsible for managing the day-to-day operations of the store, which encompasses customer service, team training and development, rostering, and stock management. This also involves adhering to and implementing established health and safety policies and procedures.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
The OTR Group comprises of over 1000 Retail, Convenience, and Quick Service Restaurants – including brands such as Reddy Express (formerly known as Coles Express), SmokeMart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Subway, Guzman Y Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.
About the Role

Reddy Express – Site Manager 

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia. 

 

About the Role

Responsible for the day-to-day operations of the store. This would include customer service, team training and development, rostering, stock management, reporting as well as adhering to and implementing health and safety policies and procedures.

 

About You & Your Skills 

  • Leadership experience in a retail/hospitality capacity
  • A passion to drive your own career, and others around you, forward
  • Well-developed and professional communication skills
  • Passion for delivering exceptional customer service and training to others
  • Ability to adapt to change
  • Strong attention to detail
  • Strong sense of teamwork

 

For the exciting opportunity to be a part of our amazing team, please apply today!

 

What happens next:

Once you apply, you may be asked to complete a short chat interview as an initial step in the process. Shortlisting will be based on suitability, with selected candidates progressing to a face-to-face interview in-store.

 

Pre-Employment Requirements:

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate. 

Key Skills
LeadershipCustomer ServiceTeam TrainingDevelopmentRosteringStock ManagementReportingHealth And SafetyCommunicationAdaptabilityAttention To DetailTeamwork
Categories
RetailManagement & LeadershipHospitalityLogisticsEnergy
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