Question
Full-time
0-2

Receptionist - Greencross Coreen Avenue

3/2/2026

The role involves managing all reception duties, including greeting clients and patients, handling phone calls, booking appointments, processing payments, and managing client emails. Additionally, the receptionist will be trained to triage patients and provide general advice on vaccines, food, and parasite prevention.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

No

About The Company
Greencross Pet Wellness Company is Australia’s largest pet care company with 267 retail stores, including Petbarn and City Farmers in Australia and Animates in New Zealand; 140+ Greencross Vets clinics; 24 Specialty  and Emergency animal hospitals, including Animal Referral Hospital and Animal Emergency Centre; 132 grooming salons; 114 puppy schools; 4 crematorium facilities; 166 DIY dog washes; 15 mobile dog washes; and Vepalabs Specialist Pathology Centre which services veterinary clinics nationally. 
About the Role

Company Description

If you're a people person and animal lover - THIS is the place to work! 

Greencross Coreen Avenue are looking for a Full-time Receptionist to join their team. 

Join a large, friendly team of experienced Veterinarians, supported by a highly skilled and caring nursing team. Greencross Coreen Avenue is one of the largest clinics in the Sydney region and an accredited Feline Friendly Clinic. We are proud of our strong community connections and ongoing partnerships with local animal charities.

Even more exciting, Greencross Coreen Avenue is relocating to a brand‑new, purpose-built clinic this April!

We are searching for a new team member just as committed to providing the highest quality of customer care and service! 

About the role

  • Permanent Full-time role, Monday to Friday 
  • You will be responsible for all reception duties including welcoming clients and patients on arrival, answering the phone, booking appointment, taking and receipting payments, sending and responding to emails from clients, and other administrative tasks needed
  • Triaging patients (which you will be trained on in induction)
  • Providing general advice on vaccine schedules, food and parasite prevention
  • You will be exposed to a busy practice that will ensure your customer service skills are not wasted and you can practice them every day
  • You will be working with a great team that all get along well and are like family!

Why work with Greencross Vets?

  • We offer a great continuing education program year round
  • Opportunity to attend the yearly Greencross Conference - this year in sunny Brisbane!
  • We support career growth and development; the sky is the limit!!
  • Opportunities to move up the ladder in your career
  • Generous staff discounts on services and products for your pet/s
  • We ensure our team has a good work/life balance

    What attributes are we seeking

    • Someone that has previous experience working in a receptionist/administrative role
    • Prior experience working with animals highly desirable
    • Proficient in using computers
    • A motivated and driven person
    • Caring and compassionate
    • Great customer service skills and be able to build rapport with our clients
    • Organised and has high attention to detail 
    • Ability to deal with a varying workload and be able to prioritise work tasks
    • Can multi-task and work well under pressure
    • Accountable and reliable
    • Work well within a team
    • Good communication skills

    If this sounds like the role for you, then please don’t hesitate to apply! We look forward to meeting with you!

    Key Skills
    Customer CareReception DutiesAnswering PhonesAppointment BookingPayment ProcessingEmail CommunicationAdministrative TasksPatient TriagingCustomer ServiceComputer ProficiencyOrganizationAttention To DetailPrioritizationMulti-taskingWorking Under PressureReliability
    Categories
    AdministrativeCustomer Service & SupportHealthcare
    Benefits
    Continuing Education ProgramConference Attendance OpportunityCareer Growth SupportStaff Discounts
    Apply Now

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