Question
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Concierge

3/3/2026

Key duties involve operating a multi-line telephone system, handling general clerical tasks, and greeting/directing families and tours within the senior living community. The role also requires assisting department managers and actively solving problems to meet resident and family needs.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
Each of our communities is located in the heart of a friendly neighborhood. You'll find shopping, public transportation and services nearby. Your GenCare home includes scheduled activities to take you off on many adventures. Each time you come in the door, friendly team members welcome you home and ensure your safety, day and night. The onsite Vitality Centers feature fitness equipment, classes designed for the senior body, and personal trainers. Stay Sharp CentersTN and a multitude of social activities help you maintain your emotional and mental well-being. A wide variety of recreational activities provide the chance for new discoveries and new friends. You're sure to find your own path to a life you enjoy when you choose Whole Life LivingTN from GenCare LifestyleTN. The entire GenCare Lifestyle team looks forward to exceeding your expectations and supporting your ability to enjoy all that life has to offer.
About the Role

Description

GenCare Lifestyle @ Pt. Ruston is a Premier IL/AL/Memory Care Senior Living Community in Tacoma, and a recent multiple US News & World Report Community Award Winner. We are seeking to add an amazing, caring PART TIME  Concierge to our team.   


PT BENEFITS:


Paid sick (1 hour for every 40 worked, able to roll over max of 56 hours), if working over 19 hours per week 401K eligible after 6 months with up to a 4% employer match after one year of employment, First Choice Health Employee Assistance Program, quarterly raises for hourly employees, free CEU’s, LPN and CNA annual license reimbursement, Free meal at work.


GenCare Lifestyle promotes a Whole Life Living™ program that focuses on the mind, body, and soul. For more information about our company, please visit us at www.gencarelifestyle.com.


Previous Front Desk experience is necessary. This position includes light housekeeping of main common areas including dusting and vacuuming.


Job duties include, but are not limited to:


Operate telephone and direct calls on a multi-line phone system, General clerical responsibilities. Greeting and directing families and tours, Assist Department Mangers as needed. Problem solve and meet the needs of residents and family members. Build relationships with residents and their family members. Always ensure resident safety and confidentiality.


Required qualifications are: High School Diploma or GED, professionalism, mature and cheerful personality. Must be able to multitask and operate a multi-line telephone. Excellent customer service and communication skills.


Experience working with seniors is a plus! 


All qualified and interested applicants are encouraged to email a resume.


All offers of employment are contingent upon the candidate passing a background check, reference check and meeting minimum requirements and providing all required employment documentation.

Key Skills
Multi-line Phone System OperationClerical ResponsibilitiesGreetingDirecting ToursProblem SolvingCustomer ServiceCommunicationConfidentialityMultitaskingRelationship Building
Categories
HospitalityCustomer Service & SupportAdministrativeHealthcare
Benefits
Paid Sick Leave401kEmployer MatchEmployee Assistance ProgramQuarterly RaisesFree Continuing Education UnitsLicense ReimbursementFree Meal
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