Live-In Locality Manager
3/3/2026
This key leadership role is responsible for the smooth, effective, and compliant delivery of the Live-In Care service across the assigned locality, managing a caseload of customers and ensuring high service standards. Key duties include managing and supporting Live-In Carers, driving service growth, and ensuring compliance with CQC standards.
Working Hours
40 hours/week
Company Size
10,001+ employees
Language
English
Visa Sponsorship
No
Company Description
Live-In Locality Manager
Salary: £38,426 per annum
Contract: 9–12 month Fixed Term Contract (Maternity Cover starting 2nd March)
Future opportunities: Potential to become permanent
Location: Work from home with flexibility, supporting our Noble branches across Bristol, Bath, Gloucestershire, Buckinghamshire, Hertfordshire, Oxfordshire, Bedfordshire, Surrey, Kent, Hampshire, Northamptonshire, and Derby & West Midlands. Weekly travel will be required for this role.
You will need to be a driver with access to your own vehicle.
Job Description
About the role
We’re looking for an experienced and passionate Live-In Locality Manager to join CCH on a 9–12 month maternity cover contract, with the potential for the role to become permanent.
This is a key leadership role responsible for the smooth, effective, and compliant delivery of our Live-In Care service across your locality. You’ll manage and support Live-In Carers, build strong relationships with customers, and play a vital role in growing and retaining a high-quality service.
If you’re commercially aware, values-driven, and passionate about delivering outstanding care, we’d love to hear from you.
Key responsibilities
- Lead and manage the day-to-day delivery of the Live-In Care service within your region
- Manage a caseload of customers, ensuring excellent communication, quality, and service standards
- Recruit, support, coach, and develop Live-In care professionals to deliver outstanding care
- Plan and attend regular customer and care professional visits
- Drive service growth, customer retention, and new business conversion in line with KPIs
- Work closely with internal teams including Quality, HR and Business Development
- Ensure compliance with CQC standards, legislation, and internal policies
- Manage performance issues, employee relations matters, and customer concerns professionally and proactively
- Participate in regional on-call as required
Qualifications
What we’re looking for
- Proven experience in a management role within health or social care
- Strong leadership and people-management skills
- A passion for delivering high-quality, person-centred care
- Commercial awareness with the ability to manage performance and KPIs
- Excellent organisation, communication, and relationship-building skills
- Confidence managing compliance, safeguarding, and quality standards
- Ability to travel across the region independently
Additional Information
Why join CCH?
- Competitive salary of £38,426
- Opportunity to make a real impact in a senior, autonomous role
- Supportive leadership and collaborative working environment
- Potential for the role to become permanent
- The chance to be part of a values-led organisation committed to excellent care
If you’re driven, compassionate, and ready to lead a Live-In Care service to success, we’d love to hear from you.
Noble Live-In Care is part of the CCH Group, an equal opportunities employer
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