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Server Assistant

3/3/2026

The Server Assistant supports smooth, luxury-level dining service by maintaining clean and organized tables and service areas. Key duties include assisting servers with prompt guest service, efficiently resetting tables, and ensuring the dining room maintains a polished appearance.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Welcome to Palm House, where modern luxury meets timeless elegance in the heart of Palm Beach. Located on the prestigious Royal Palm Way, just a short stroll from the pristine beaches, iconic Worth Avenue, and the Royal, Palm House is set to become a new symbol of refined hospitality on this storied island. Our 79-room property is not just a hotel; it’s a destination—a place where the charm of Palm Beach’s rich history blends seamlessly with a fresh, contemporary vision of luxury living. At Palm House, we are dedicated to crafting bespoke experiences that reflect the unique desires of each guest. From the moment guests step into our vibrant Palm Bar, adorned with exquisite Murano glass chandeliers, to relaxing by our serene Sunset Pool Deck or unwinding in our expansive, elegantly designed suites, every detail is thoughtfully curated to create an atmosphere of relaxed exclusivity and personalized service. Our mission is to honour the enduring allure of Palm Beach while establishing new traditions for the next generation of discerning travellers. Palm House is a Proud Member of the Iconic Luxury Hotels Collection and marks its first property in United States. Iconic Luxury hotels, is a collection of distinct properties, in either Iconic Buildings, Iconic addresses or Iconic Destinations, and while each property has its own distinct architecture, cultural positioning, character, traditions and stories, they all share a common commitment to delivering outstanding experiences. The current portfolio includes some of the world’s most famous hotels, from Cliveden House, one of England’s finest country estates, to Italy’s Hotel Excelsior, home of the Venice International Film Festival. Other UK hotels include Chewton Glen on the South Coast, The Lygon Arms in the Cotswolds, 11 Cadogan Gardens and The Chelsea Townhouse, both in Chelsea and The Mayfair Townhouse, in the heart of Mayfair.

About the Role

Description

Position Overview:

The Server Assistant (Busser) plays a critical support role in ensuring smooth, efficient, and luxury-level dining service. This position is responsible for maintaining clean, organized tables and service areas, assisting servers, and contributing to a seamless guest experience. The ideal candidate will have prior experience in fine dining or luxury hospitality, strong teamwork skills, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

Guest Interaction:

Assist servers in delivering prompt, courteous, and professional service to guests.
Respond politely to guest requests and support a welcoming, luxury dining environment.
Ensure tables are reset promptly for new guests and maintain a polished dining room appearance.

Table & Dining Area Maintenance:

Clear tables efficiently and reset for subsequent guests.
Remove used dishes, glassware, and utensils promptly while minimizing disruption.
Assist in setting tables according to restaurant standards, including linens, silverware, and glassware.

Collaboration & Support:

Work closely with servers, kitchen, and bar staff to ensure smooth, coordinated service.
Assist with side-work and other tasks assigned by Captains or Lead Servers.
Help maintain overall cleanliness and organization of dining areas.

Compliance & Safety:

Follow health, safety, and sanitation regulations, including proper handling of dishes, trays, and cleaning chemicals.
Report unsafe conditions, spills, or maintenance issues to management promptly.

Qualifications:

Prior experience in luxury dining, fine dining, or high-volume food service preferred.
Strong teamwork and communication skills.
Ability to multitask efficiently and remain composed in fast-paced environments.
Must be available full-time, including mornings, evenings, weekends, and holidays.

Physical Requirements:

Ability to stand, walk, and move throughout the dining area for extended periods.
Lift, carry, push, and pull objects up to 50 lbs (e.g., trays, dish racks).
Bend, stoop, kneel, and perform repetitive hand motions efficiently.
Navigate narrow, elevated, or tight spaces safely.
Work on uneven or slippery surfaces and stairs frequently.

Key Skills

TeamworkCommunicationMultitaskingEfficiencyGuest InteractionTable SettingSanitationProblem Solving