Account Manager - PL
3/3/2026
The Account Manager services personal lines clients by managing new business installations, renewals, and general service needs, including conducting renewal processes and producer meetings. Duties also involve overseeing billing, managing policy binding, preparing marketing submissions, and handling correspondence with carriers and customers regarding premium changes.
Working Hours
40 hours/week
Company Size
201-500 employees
Language
English
Visa Sponsorship
No
Description
Summary
The Personal Lines Account Manager services clients by handling new business installations, renewals and the service needs of clients by performing the following duties.
Essential Duties and Responsibilities
- Conducts renewal processes & meetings with producers
- Places client calls & provides correspondence
- Oversees billing for all AB policies & collection along with producer
- Manages policy binding on renewals (unless sent to centralized marketing department)
- Prepares submissions for marketing
- Provides correspondence with carriers and customers for premium bearing change requests/endorsements
- Addresses and receive non renewals with producers/clients
- Organizes master certificates and attaches all applicable endorsements (ASM handles all on-demand and renewal cert issuance)
- Collects LPR’s from clients
- Premium bearing audits and large audit increase correspondence with insured/producer
- Manages ImageRight documentation and file labeling upkeep
- Reviews returned policy checklists for changes & send changes to ASM
- The Personal Lines Account Manager performs other related duties and tasks as necessary or as assigned.
Requirements
- Must have a High School diploma or equivalent. College degree preferred.
- Active Property and Casualty Insurance License.
- Minimum 2 years of insurance experience.
- Proficiency in Microsoft Windows, Office 365, Word, and Excel.
- Must have Agency Management System Experience. EPIC experience preferred.
- Self-motivated and able to handle multiple tasks with minimal guidance in order to meet deadlines.
- Excellent oral and written communication skills to articulate key information.
- Initiative and willingness to take on additional responsibilities.
- High emphasis on teamwork, collaboration, data analysis, and process innovation.
- Self-starter and work with direction and taking ownership of areas of responsibility.
- Detail-oriented.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Benefits
- Health, dental, and vision benefits
- Flexible Spending Account and 401k Plan with matching
- Life Insurance, Short & Long Term Disability, Accident, Cancer, etc.
- Generous paid time off package
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.https://mandatoryview.com/productview
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