2-5

Release of Information Specialist

3/3/2026

The Release of Information Specialist processes and fulfills attorney requests for billing statements and balance verifications via a secure portal, ensuring confidential and timely delivery of patient financial records. This involves accessing, reviewing, validating authorizations, generating accurate statements, and uploading completed documents within required timeframes.

Salary

18 - 19 USD

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

Brault is a clinical intelligence partner for independent, acute care physician groups and hospitals. Brault offers expertise in Practice Management and Revenue Optimization – with a suite of practice solutions to help amplify clinical analytics, physician education, documentation training, practice improvement, business administration, chart capture, nurse coding, payer contract management, and patient engagement services. Brault offers a U.S.-based clinical intelligence partnership that adds value through real-world experience in acute care and emergency medicine. This translates to increased revenues and practice improvements for clients across 18 states and more than 4.2 million visits annually. PRACTICE SOLUTIONS WITH A CLINICAL EDGE - Emergency Departments - Urgent Care - Hospitalists - Observation Units - Micro Hospitals A HISTORY OF LEGACY Our founders, Del and Jane Brault, opened the first emergency physician billing firm in 1975, in Troy, Michigan, working alongside many of the pioneers in emergency medicine, including the founders of the American College of Emergency Physicians (ACEP) and members of the famed ‘Pontiac Plan’ business model. Second generation, Dr. Andrea Brault – MD, MMM, FACEP, now serves as President and Chief Executive Officer. And is Chair of the Emergency Department Practice Management Association (EDPMA).

About the Role

Description

The Release of Information Specialist is responsible for processing and fulfilling all attorney-requested billing statements and balance verifications through a secure portal. This role ensures accurate, timely, and confidential delivery of patient financial records in compliance with HIPAA and applicable legal and billing guidelines.

Essential Duties and Responsibilities

• Access, review, and process all attorney balance requests and billing statement requests submitted via the designated portal.
• Validate authorization documentation and confirm requestor identity to ensure compliance.

• Generate itemized billing statements reflecting accurate charges, payments, and balances for requested accounts.
• Ensure statements are properly formatted and redacted when necessary to protect PHI.
• Upload completed statements back into the portal within required timeframes.
• Track and log all requests and completions for auditing and reporting purposes.
• Communicate with attorneys, legal offices, and internal departments to resolve any issues or discrepancies.
• Maintain up-to-date knowledge of patient confidentiality regulations, and internal processes.
• Assist with identifying trends, delays, or compliance risks related to attorney requests.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

Knowledge, Skills, & Abilities

• Familiarity with HIPAA and patient privacy laws
• Strong attention to detail and organizational skills
• Proficiency with billing systems and online portals
• Excellent written and verbal communication skills

Education & Experience Requirements

· High School graduate

· 2-3 years of experience in a Data management and/or Analyst role

· 2 years Office experience, preferably working in a Healthcare related setting with some background as a team lead

· Experience with MS Office Suite, electronic medical record systems, preferred.

Work Environment/Physical Demands
• Regular use of a computer and other standard office equipment.
• Position may require extended screen time and repetitive motion.

Key Skills

HipaaAttention To DetailOrganizational SkillsBilling Systems ProficiencyPortal ProficiencyWritten CommunicationVerbal CommunicationData ManagementAnalysisOffice ExperienceElectronic Medical Record SystemsMs Office Suite