Question
0-2

Medical Assistant

3/5/2026

The Medical Assistant primarily supports clinicians by preparing exam rooms, charts, and patients, and by performing diagnostic tests and administering medications, excluding IVs. They are responsible for arranging referrals, providing patient education under direction, and ensuring efficient patient flow.

Salary

21 - 23 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Serve The People is a community health center located in Santa Ana, Orange County, California, with a strong commitment to providing comprehensive healthcare services to individuals and families in need. Our mission revolves around delivering patient-centered care that is accessible, compassionate, and culturally responsive, with the overarching vision of improving the overall health and well-being of the community. All healthcare services are offered to provide patients a centralized place to receive their healthcare services: Medical, Dental, Vision and Behavioral Health care as well as operate a bimonthly Food Pantry and provide ongoing Legal Aid services at no cost. This organization operates under the leadership of a dedicated team, including an executive director, chief medical office, finance director, and board of directors, who collaboratively shape its strategic direction and ensure the delivery of high-quality services. Serve The People's diverse and skilled workforce, comprising healthcare professionals, administrative staff, and support personnel, contributes significantly to their success. Serve The People is recognized as a Federally Qualified Health Center (FQHC), underscoring its vital role in addressing the healthcare needs of underserved populations. They serve patients from underserved communities, offering a wide range of services tailored to meet their specific needs, thereby reducing health disparities and improving outcomes. Beyond healthcare services, Serve The People engages in community outreach initiatives, collaborating with local organizations, schools, and community centers to promote health education, disease prevention, and wellness activities. They recognize the importance of addressing social determinants of health and work towards creating a supportive ecosystem that nurtures the well-being of the community.
About the Role

Description

The primary function of the Medical Assistant (MA) is to provide direct and indirect support to the clinician in the delivery of patient care. The Medical Assistant prepares the exam room, chart, and patient to be seen by the practitioner and performs/implements orders for diagnostic tests. They accurately administer medications, including immunizations by all routes except IV. They routinely arranges outside referral appointments and provides patient education under the direction of the clinician when appropriate. The Medical Assistant must function under the direct supervision of a physician, RN, or midlevel practitioner. The Medical Assistant is expected to consult frequently with the supervising practitioner and to inform the clinician of the information given or actions taken. The following statements for this position reflect only some specific responsibilities and are considered necessary to describe the principal functions of the job as identified and shall not be considered a detailed description of all duties required that may be inherent in the position:

  • Participates in customer service related issues. 
  • Prepares the exam room and work station for clinician; cleans and stocks rooms in between patients
  • Participates in the morning huddle according to predefined huddle criteria to prepare the chart for the clinician.
  • Performs data collection for assessment purposes under the direction of an RN or clinician.
  • Assumes responsibility for and delegates daily tasks as delineated in “Responsibility for Daily Tasks Summary”.
  • Prepares the patient and assists the clinician with exams and procedures when needed.
  • Administers injections and diagnostic test/referrals as ordered, including immunizations, completing lab and x-ray requisitions and other services ordered by the clinician.
  • Documents all immunizations according to standards.
  • Performs diagnostic and laboratory tests including but not limited to audiometry, EKG, spirometry, urine dips, acu-check, urine HCG, hemocue hemoglobin, etc. according to STP competency standards.
  • Performs age appropriate screening as needed or as directed by clinician.
  • Performs end of shift tasks for room closure and equipment.
  • Assures efficient patient flow by ongoing assessment of clinician schedule, and working with other staff to minimize patient waiting time.
  • Follows STP standards for Universal Precautions when working with potentially infectious materials (blood or body fluids).
  • Works cooperatively with any triage nurse to assure that the clinician sees patients as quickly as possible.
  • Schedules patients appropriately.
  • Alerts designated person to needed supplies/equipment. 
  • Reports any safety hazards.
  • Attends all STP mandatory meetings and other meetings as requested.
  • Comply with all safety, emergency, hazard, OSHA, sterilization, clinical, quality assurance, and administrative protocols, guidelines, and standards.
  • Adhere to HIPAA regulations and other relevant laws to protect patient privacy and confidentiality in all communications.
  • Perform other duties as assigned by the executive leadership and administration.

Requirements

  • Completion of a formal Medical Assistant program or demonstrates a comparable combination of training and experience.
  • Basic Life Support (BLS) Certificate.
  • 1 year experience preferred.

Language Requirements

  • Spanish speaking required.
Key Skills
Patient Care SupportExam Room PreparationDiagnostic TestsMedication AdministrationImmunizationsPatient EducationClinical SupervisionCustomer ServiceData CollectionInjectionsLaboratory TestsEKGSpirometryUniversal PrecautionsHIPAA CompliancePatient Scheduling
Categories
HealthcareAdministrative
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