Question
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Shelter Attendant - 3rd shift, Full-Time

3/5/2026

The Shelter Attendant is primarily responsible for ensuring the care and well-being of shelter clients during the shift, which includes managing various levels of care such as meals, showering, and laundry services. This role also involves making appropriate referrals to other agencies, developing care plans with clients, and maintaining accurate, confidential records.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Milestone Recovery, formerly known as Milestone Foundation, provides the best quality of services to empower individuals with substance use and behavioral health disorders to attain stability, dignity, recovery and an enhanced quality of life. We offer emergency shelter, medically managed detoxification and long-term treatment in Portland and Old Orchard Beach, Maine.
About the Role

Description

Our Mission is to provide compassionate care and services to empower individuals experiencing substance use disorders, mental illnesses, and homelessness to attain an enhanced quality of life regardless of ability to pay.


Compensation: Compensation for this position is $20.00 per hour.


Differentials: Shift differential for overnight hours (2.50 per hour) and additional differential for weekends ($2.50 per hour) on Saturday and Sunday. 


Schedule: Thursday - Monday 10:45 p.m. - 6:45 a.m. 


Position Profile: The Shelter Attendant is responsible for the care and well-being of clients who enter the shelter.


Qualifications: A minimum of a High School diploma or GED required. Prior experience related to the human services field is highly preferred. Prior experience with homeless and substance use disorder population is a plus.


Essential Functions and Responsibilities:

  • Willingness to learn the organizational structure of Milestone Recovery
  • Follow and fully understand all policies and procedures
  • Make appropriate referrals to other agencies and resources, including vocational, educational, social, occupational, and recreational
  • Involved with the process to develop an appropriate plan of care with clients
  • Responsible for various levels of care for the client caseload during each shift; meals, showering, laundry
  • Complete and maintain necessary records and reports in an accurate and confidential practice
  • Arrange transportation to other community providers when necessary
  • Respect patient confidentiality at all times
  • Attend essential training programs and scheduled staff meetings
  • Perform other related duties as assigned


Physical demands and work environment: Individuals should be able to sit or stand for extended periods of time and be able to assist clients with getting in and out of bed, walking and showering as needed.

Key Skills
Client CarePolicy AdherenceReferralsPlan Of Care DevelopmentRecord KeepingConfidentialityTransportation ArrangementTraining AttendanceStaff Meetings Attendance
Categories
Social ServicesHealthcareAdministrative
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