Question
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Coordinator

3/6/2026

The Customer Service Coordinator will connect with clients, manage daily schedules, coordinate shipments, and ensure accurate, on-time delivery of all cases. This role involves partnering with internal teams, organizing logistics, tracking details, and solving challenges related to customer service and shipping operations.

Salary

18.02 - 23.21 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
At Frontier Dental Lab, we pride ourselves on providing high-quality dental solutions that will leave you smiling with confidence. With our state-of-the-art technology and expertise, we offer a range of services including porcelain veneers, crowns, and scans to transform your patients' smiles. Trust the experts at Frontier Dental Lab to deliver outstanding results for your patients. Request a fee schedule in less than a minute! #DentalLab #SmileDesign #QualityService
About the Role

Description

 

Frontier Dental Laboratories is seeking a highly motivated Coordinator. The ideal candidate will have great communication skills, ability to multi-task, detail oriented, organized and have great customer service skills. The position is fast paced and the right person must be able to work well under pressure, work independently and also in a team setting. 

 

About Frontier Dental Laboratories

At Frontier Dental Laboratories, we harness advanced digital dental technology to deliver precise, high-quality restorations that dental professionals can rely on. Specializing in cosmetic dental lab services, we partner with dentists to create custom crowns, veneers, and aesthetic restorations tailored to each patient’s needs.

With state-of-the-art facilities in Sacramento, CA; El Dorado Hills, CA; and Vancouver, BC, Frontier Dental Lab provides a full spectrum of dental lab services, including expertly crafted dental implants known for their precision and durability. Our high-quality dental prosthetics are meticulously designed to ensure functionality and aesthetic appeal.

Learn more about us:  Frontier Dental Laboratories 


 Schedule
Full-time position
Monday–Friday 

10:00am - 6:30pm 


 Compensation
$18.02 – $23.21 per hour, depending on experience 

 

Full-time benefits include:
• Medical, Dental, Vision
• 401(k) with company match
• Paid time off and holidays
• Life insurance, disability coverage, and supplemental coverage

Requirements

Required Skills:

  

  • Data Entry Proficiency: Demonstrated ability to accurately and efficiently perform data entry tasks, including entering patient information, case details, and other relevant data into computer systems. Attention to detail is crucial to ensure accuracy and prevent errors.
  • Computer Literacy: Proficiency in using computer software and applications essential for data entry, record keeping, and communication. Familiarity with Microsoft Office suite (Outlook).
  • Fast-Paced Environment: Proven experience working in a high-paced work environment where tasks need to be completed quickly and efficiently. Ability to maintain composure and meet deadlines even during busy periods.
  • Multitasking Skills: Strong multitasking abilities to manage multiple cases simultaneously. The candidate should be able to switch between tasks seamlessly while maintaining accuracy and attention to detail.
  • Packaging and Shipping: Familiarity with proper packaging techniques to ensure safe transport of cases to dental offices. Knowledge of shipping procedures, labeling, and documentation is essential.
  • Attention to Detail: Meticulous attention to detail to ensure accurate data entry and packaging.
  • Organizational Skills: Excellent organizational skills to keep track of various cases, prioritize tasks, and maintain an efficient workflow. Being able to manage and retrieve information quickly is crucial.
  • Adaptability: Flexibility to adapt to changing priorities and tasks in a dynamic work environment. The ability to handle unexpected challenges and adjust strategies accordingly is important.
  • Time Management: Effective time management skills to efficiently complete tasks within designated timeframes. This includes balancing data entry, packaging, and shipping responsibilities.
  • Communication Skills: Strong verbal and written communication skills to interact with team members, supervisors, and dental offices. Clear communication ensures smooth coordination and understanding of case requirements.
  • Team Player: Ability to collaborate with colleagues and contribute positively to a team-oriented environment. Willingness to assist others during peak workloads or with specific tasks as needed.

Job Requirements

  • High school diploma or equivalent
  • Must be at least eighteen years of age
  • Mut pass work eligibility requirements

Work Conditions

  • Lab/Office


Ready to Apply? 


Take the next step in your career and apply today. Our hiring team reviews applications quickly, and qualified candidates can expect to hear from us within 48-72 hours.

Key Skills
SchedulingShipment CoordinationClient Request ManagementInvoicingPackagingLogisticsCase TrackingRecord KeepingShipping Systems ManagementProcess ImprovementCustomer ServiceProblem SolvingTime ManagementMultitaskingCommunication
Categories
Customer Service & SupportLogisticsAdministrative
Benefits
MedicalDentalVision401(k) With Company MatchPaid Time OffHolidaysLife InsuranceDisability CoverageSupplemental Coverage
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