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People & Culture Manager

3/6/2026

This role manages day-to-day Human Resources operations for the hotel, supporting recruitment, hiring, onboarding, and providing guidance on employee relations and performance management. The manager also ensures compliance with employment laws and supports training and employee engagement initiatives.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction. StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.

About the Role

Description

People & Culture Manager
Four Points by Sheraton Suites Tampa Airport Westshore – Tampa, FL
Managed by StepStone Hospitality

StepStone Hospitality is seeking a dynamic People & Culture Manager to join the leadership team at the Four Points by Sheraton Suites Tampa Airport Westshore. This role is responsible for supporting all human resources functions while fostering a positive workplace culture that aligns with StepStone Hospitality’s mission and values.

The People & Culture Manager will partner with hotel leadership to support recruitment, employee relations, training, compliance, and team member engagement while ensuring a welcoming and inclusive work environment for all employees.

Key Responsibilities

Manage day-to-day People & Culture (Human Resources) operations for the hotel
Support recruitment, hiring, onboarding, and orientation of new team members
Provide guidance to managers on employee relations, coaching, and performance management
Ensure compliance with federal, state, and local employment laws and company policies
Maintain employee records and HR documentation
Support training initiatives and team member development
Coordinate employee engagement programs and recognition initiatives
Assist with benefits administration and workers’ compensation reporting
Foster a positive and inclusive workplace culture

Requirements

3+ years of Human Resources experience, preferably in hospitality
Knowledge of HR practices, employment law, and employee relations
Strong communication, organizational, and problem-solving skills
Ability to maintain confidentiality and professionalism
Experience supporting a diverse workforce
Bilingual English/Spanish preferred

Why Join StepStone Hospitality

Opportunity to be part of a growing hospitality management company
Collaborative leadership environment
Career growth opportunities
Competitive compensation and benefits

StepStone Hospitality is an Equal Opportunity Employer and values diversity in the workplace.

Key Skills

Human ResourcesRecruitmentEmployee RelationsTrainingComplianceEmployee EngagementOnboardingPerformance ManagementRecord KeepingWorkers' CompensationConfidentialityProfessionalismBilingual English/Spanish