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Auto Assistant Underwriter (De Smet)

3/6/2026

This role is primarily responsible for the upfront review, rating, and administrative support within the underwriting process for new and existing business. The position involves processing new policies, renewals, changes, and cancellations while verifying information accuracy.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Goodville Mutual was founded in 1926 by a small group of Mennonite aware of the growing need for automobile insurance in Lancaster County, Pennsylvania. They created a company on the principle of bearing one another's burdens. Although this vision reflected the Anabaptist beliefs of service and mutual aid, it was agreed that the company would serve the wider community. Since 1926, Goodville Mutual has enjoyed growth and stability and has expanded to include coverage for homes, small businesses, farms, and churches in eight states. With strong support from professional independent agents who have been the cornerstone of our success, Goodville Mutual currently has annual revenues exceeding $182 million, with assets exceeding $405 million. Goodville Mutual is rated "A" (Excellent) by A.M. Best, an independent opinion of financial strength and ability to meet our ongoing insurance policy and contract obligations. In addition, Goodville is proud to be included in the list of Ward's Top 50 insurance companies in the nation for 14 consecutive years. This honor recognizes Goodville's financial stability, consistency, and superior financial performance over the long term. Goodville Mutual is committed to providing comprehensive property and casualty insurance products of the highest quality and to conduct our business by biblical principles of love, justice, and integrity.

About the Role

Description

This position is primarily responsible for upfront review, rating and administrative support for new and existing business in the underwriting process. This position will learn and perform underwriting/re-underwriting functions within level of authority under guidance of tenured underwriters.

This position is responsible for processing new policies, renewals, changes, and cancellations. This position will also verify the accuracy of policy information and communicate with agents and policyholders regarding underwriting processing and/or customer service-related matters.

Requirements

a. Assist underwriters with reviewing risks and problem resolution.

b. Determine risk acceptability within assigned authority and company guidelines.

c. Review, rate, and enter new policy applications, renewals, changes, and cancellations.

d. Communicate with agents regarding processing procedures, quotations and the acceptance or rejection of risks.

e. Provide quoting of new or existing business as requested.

f. Prepare renewals for processing.

g. Communicate with agents, staff, and policyholders regarding specific rating information or other customer service-related matters.

h. Order MVRs, CLUE, and credit reports.

i. Send loss payee, mortgagee, and other policyholder letters and documents.

j. Participate with user testing/quality assurance functions as requested.

k. Perform other duties as assigned by supervisor.

Key Skills

UnderwritingRatingPolicy ProcessingRisk ReviewProblem ResolutionQuotingCustomer ServiceMVR OrderingCLUE OrderingCredit Report OrderingPolicy IssuanceRenewal ProcessingChange ProcessingCancellation ProcessingQuality Assurance