Revenue Manager

Description

Join a Growing Brand That's Redefining Outdoor Hospitality

At Roberts Resorts & Communities, we don’t just rent RV sites—we build communities and create unforgettable guest experiences. With properties across Texas, Arizona, Utah, California, and Colorado, we’re one of the fastest-growing outdoor hospitality companies in the nation.

We are hiring a Revenue & Business Intelligence Manager to own pricing strategy, distribution performance, forecasting, and data integrity across our multi-brand portfolio. This isn't a reporting role. We need someone who challenges assumptions, influences operations and sales leadership, and drives measurable revenue outcomes. 

You'll actively challenge and influence Operations and Sales without direct authority. You translate data into operational decisions, not just decks. You maintain disciplined revenue governance and present findings clearly to executive leadership. If the numbers tell a bad story, you say so. 

 Location: Scottsdale, AZ (On-site) or Remote 

Performance Objectives:  

Pricing & Rate Management

• Set and adjust dynamic pricing across RV and rental inventory

• Build long-term rent increase models for manufactured housing

• Monitor competitor positioning and establish discount guardrails that protect ADR

Distribution & OTA Optimization

• Own our presence on Airbnb, VRBO, Booking.com, Expedia, and RV-specific platforms

• Audit content, rate parity, availability accuracy, and conversion performance

• Shift channel mix to improve margin and grow direct booking share

Home Sales Listing Management

This is an oversight and audit function, not an execution role. Sales and Marketing own the listings — this role ensures accuracy and consistency.

• Audit that all homes for sale are accurately listed on company platforms and MHVillage

• Monitor listing quality, pricing consistency, and lead tracking in partnership with Sales leadership

• Flag gaps or inconsistencies and hold the responsible teams accountable for resolution

Cross-Functional Collaboration

• Partner with Marketing on promotions, campaigns, and revenue-driving initiatives

• Collaborate with the call center team on lead handling, rate quoting consistency, and conversion support

• Serve as the revenue data resource for Marketing and Sales — translating analytics into actionable direction

Business Intelligence & Reporting

• Produce weekly revenue dashboards and booking pace reports

• Run 30/60/90-day pickup analysis

• Track channel mix, conversion rates, and revenue by segment

• Translate variances into clear, actionable insights for the executive team

Forecasting & Budget Support

• Maintain rolling revenue forecasts and conduct rate-impact sensitivity modeling

• Support annual budget development with data-driven projections leadership can trust

Revenue Reconciliation & Data Integrity

• Reconcile PMS revenue to accounting systems

• Audit OTA payouts, refunds, and revenue leakage

• Validate rent roll accuracy and pricing system integrity across the portfolio

Strategic Revenue Initiatives

• Identify underperforming inventory and pricing gaps

• Recommend product mix and segmentation adjustments

• Govern promotional strategy and measure discount ROI

Requirements

What Success Looks Like at 12 Months: 

• Improved ADR without occupancy deterioration
• Forecast accuracy within tight variance thresholds
• Measurable increase in direct booking percentage
• Reduced pricing errors and OTA inconsistencies
• Executive team has high confidence in our revenue data
• MH home inventory is accurately listed, consistently priced, and actively tracked across all platform 

Education & Experience: 

• 5-8+ years in hospitality revenue management or business intelligence
• Hands-on experience with PMS systems and OTA channel management
• Advanced Excel and BI tool proficiency (Power BI preferred)
• Strong commercial judgment paired with analytical rigor
• Proven ability to influence senior leaders with data and conviction

Perks & Benefits

• Health, dental, vision, and life insurance
• 401(k) with company match
• Paid time off + 11 holidays
• Complimentary stays at our resorts
• Opportunities for travel & professional growth
• A mission-driven team that lives our values—Passion, Integrity, Resourcefulness, and Epic Service

Our Commitment

We are proud to be an Equal Opportunity Employer. Diversity isn’t just a policy—it’s a pillar of our culture. We welcome people of all backgrounds to bring their authentic selves to work.