Procurement and Supply Chain Operations Manager, Special Projects

Description

SoftBank Robotics America, a rapidly growing SoftBank Group company headquartered in San Francisco, is accelerating our presence at the intersection of Physical AI, automation, and robotics. 

SoftBank Robotics America currently is orchestrating an exciting construction automation special projects initiative and seeking a Procurement & Supply Chain Operations Manager to join the team. This role will play a critical part in rapidly scaling and managing the initiative to deliver strategic outcomes to global stakeholders. 

Position Summary 

The Procurement & Supply Chain Operations Manager is responsible for overseeing end-to-end fleet procurement execution and operational management across multiple fleets and dealership networks. This role ensures efficient purchase order processing, OEM and supplier coordination, fleet utilization optimization, and operational cost control. 

The position plays a critical role in scaling fleet operations while maintaining compliance with corporate standards and financial discipline. 

Key Responsibilities 

1. Procurement Execution & Order Coordination 

• Prepare, issue, and track purchase orders for vehicles and related assets 
• Coordinate closely with OEMs and dealerships to ensure timely deliveries 
• Monitor order cycle times and escalate delays 
• Ensure financing and documentation requirements are completed accurately 
• Maintain procurement records 

2. OEM & Dealer Relationship Management 

• Act as primary operational contact for OEMs and dealerships 
• Monitor supplier performance metrics (delivery, quality, responsiveness) 
• Coordinate issue resolution and service-level compliance 
• Support continuous improvement initiatives with partners 

3. Financial & Performance Management 

• Track and report 
• Order cycle time 
• On-time delivery 
• Budget vs. actual spend 
• Fleet utilization rate/ Downtime percentage 
• Cost per vehicle 
• Identify cost optimization opportunities 
• Support budgeting and forecasting processes 

4. Fleet Operations Management  

• Partner with Fleet Operations Partner to oversee operations for 5–20 fleets (250–1,000 vehicles total) 
• Work with Fleet Operations Partner to track maintenance schedules and minimize downtime 

5. Systems & Reporting 

• Maintain accurate data 
• Present operational reports to project team  

Requirements

Qualifications & Experience 

• Bachelor's degree in Business, Operations, Supply Chain, Engineering, or related field 
• 7–12 years of experience in procurement, fleet operations, construction supply chain, automotive supply chain, or equipment management 
• Experience managing multi-site operations 
• Strong ERP system experience 
• Proven ability to manage OEMs and dealer networks 
• Strong analytical and reporting skills 

Key Competencies 

• Operational leadership 
• Process-oriented and structured thinker 
• Strong coordination and follow-up discipline 
• Financial acumen 
• Negotiation and vendor management skills 
• Problem-solving under pressure 

Ideal Candidate Profile 

• Someone with business development & partner collaboration mindset 
• Hands-on operational leader (not purely strategic) 
• Experience in construction fleet management and project management 
• Comfortable working within a past-faced global corporate environment spanning multiple time-zones. 
• Strong cross-functional and cross-regional communicator 
• Detail-oriented but able to see big-picture scaling needs 

SoftBank Robotics America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, SoftBank Robotics America will also consider for employment qualified applicants with arrest and conviction records.