Accounts Receivable Coordinator

Description

The Accounts Receivable Coordinator is responsible for managing incoming payments, creating customer invoices,

maintaining accurate financial records and ensuring timely collection of outstanding invoices. This role works closely with

customers, internal departments, and the finance team to support cash flow management and maintain strong customer

relationships.

Billing & Invoicing

· Prepare, generate, and send customer invoices in accordance with company policies and procedures. 

· Review billing data for accuracy, completeness, and proper documentation. 

· Process credit memos, adjustments, and rebills as needed. 

Collections & Payment Processing

· Monitor accounts for past due balances and follow up with customers via email/phone. 

· Record and apply customer payments (checks, ACH,, wire transfers). 

· Maintain accurate aging reports and resolve payment discrepancies. 

Customer Account Management

· Build and maintain strong customer relationships by addressing customer inquiries regarding invoices, statements, and     payment status. 

· Work with sales to help resolve account issues and enhance customer satisfaction. 

· Research and resolve billing issues or disputes in a timely manner. 

· Conduct credit investigations on prospective customers to support management’s approval of credit terms. Set up new customer accounts and maintain accurate customer records. 

Reporting & Reconciliation 

· Produce weekly/monthly AR aging reports and metrics. 

· Reconcile accounts receivable ledgers to ensure accuracy. 

· Assist with month-end close procedures for AR. Compliance & Process Improvement 

· Ensure compliance to financial policies, procedures, and internal controls. 

· Support audits by providing documentation and explanation as needed. 

· Recommend and help implement process improvements for efficiency.

Requirements

High school diploma required; associate or bachelor’s degree in Accounting, Finance, or related field preferred.

1–3 years of experience in accounts receivable or related accounting role. 

Strong understanding of basic accounting principles. 

Proficiency in Microsoft Office (especially Excel) and accounting/ERP systems