Question
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Medical Receptionist Bilingual Japanese

3/10/2026

The Medical Receptionist will be responsible for directing callers to appropriate Health Center staff, taking messages, scheduling appointments, verifying registration details, and collecting patient co-pays or other payments. They must also inspect the reception room to ensure neatness.

Working Hours

40 hours/week

Company Size

1 employee

Language

English

Visa Sponsorship

No

About The Company
Windrose Health Network, Inc., is a Federally-Qualified Health Center that provides Primary Care (Pediatrics & Family Medicine) and Convenient Care Services to patients of all ages. Its (5) Health Centers are located in the towns of Franklin, Hope, Trafalgar, and the South Side of Indianapolis.
About the Role

Description

Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary, and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Medical Receptionist (Bilingual Japanese) position at Windrose Health Network could be the job you are looking for. We are currently seeking a Medical Receptionist (Bilingual Japanese) that will work effectively within the Windrose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Medical Receptionist (Bilingual Japanese) that is a good advocate for their patients, solution-oriented, honest, and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others. Offering pertinent information:

  • Directing callers to appropriate Health Center staff
  • Taking messages when appropriate
  • Schedules appointments, verifies registration information and patient demographics
  • Collects patient co-pays or other payments
  • Inspects reception room for neatness

Requirements

Education, Experience & Training:

  • High School graduate or GED required; excellent Customer Service skills .
  • A qualified candidate should preferably have at least two (2) years of work experience as a Receptionist in a health care service delivery setting.
  • A qualified candidate should have a working knowledge of MicroSoft Word and Excel and a working knowledge of electronic medical record (EMR).
  • Bilingual Japanese

Experience:

  • Customer service: 2 years (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Windrose is an Equal Opportunity Employer.


Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Bereavement leave
  • Medical/ Vision/ Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Free parking
  • Life insurance
  • On-the-job training
  • Paid jury duty
  • Paid orientation
  • Paid time off
  • Referral program
  • Retirement plan

Language:

  • Japanese 

Ability to Relocate:

  • Hope, IN 47246: Relocate before starting work 

Work Location: In person

Key Skills
Customer ServiceBilingual JapaneseSchedulingPatient Co-pays CollectionRegistration Information VerificationDemographics VerificationMicroSoft WordExcelElectronic Medical Record (EMR)Medical Terminology
Categories
HealthcareCustomer Service & SupportAdministrative
Benefits
401k401k matchingAD&D insuranceBereavement leaveMedical insuranceVision insuranceDental insuranceDisability insuranceEmployee assistance programFlexible spending accountFree parkingLife insuranceOn-the-job trainingPaid jury dutyPaid orientationPaid time offReferral programRetirement plan
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