Grain Customer Service

Description

We are seeking a full-time Grain Customer Service representative at our Goodhue, MN, location. In this role, you will deliver excellent customer service by greeting customers, answering phone calls, and overseeing scale operations. The core working hours are 7:30 am to 5:00 pm.

Requirements

As a Grain Customer Service representative, your responsibilities will include:

• Providing excellent customer service by answering incoming calls and greeting customers courteously.
• Operating the scale to ensure accurate transactions.
• Assisting with grain facility operations and collaborating with operations staff.
• Supporting customers in the Farm Store with feed orders, loading and unloading products, handling counter sales, and answering product questions. Coordinating order deliveries with other locations. Processing customer payments and handle cash exchanges. Maintaining a clean, well-stocked store that is inviting to customers.
• May support other departments with accounting transactions, providing the feed department support with software batches and invoice transfers, and tracking farm store inventory.
• Performing routine maintenance and monitor equipment to ensure it’s in good working order.

Qualifications required:

• Excellent verbal communication skills and a positive attitude.
• Previous experience in retail, grain handling, or counter experience is preferred but not required.
• Attention to detail, accuracy, organizational skills, and be able to adapt and prioritize.
• Proficient computer software skills and a willingness to learn other systems.
• Must be over age 18, speak English, and eligible to work in the United States.

Access the full job description online at Careers: Grain Customer Service

The starting pay range for this hourly position is $20.00 to $23.00, depending on your job-related skills and experience.

A comprehensive benefits package is available to full-time employees, which includes:

• Health & Wellness: Medical, Dental, Vision, Life Insurance, and FSA. A Health Savings Account (HSA) with Ag Partners contributing up to $3,500 tax-free annually for those enrolled in a medical plan.

• Retirement: 401(k) plan with up to 4% employer match and an additional years-of-service match.

• Life & Disability: Company-paid Basic Life insurance, Short-Term and Long-Term Disability Insurance, and EAP.

• Time Off: Earn up to 15 days of PTO in your first year, along with six paid holidays and one flex holiday to use in the 1st quarter of the following calendar year.

• Other Benefits: A yearly profit-sharing bonus when Ag Partners meets specific budgeted goals. A cell phone reimbursement and a clothing allowance.

Why Ag Partners? We are a strong member-owned cooperative dedicated to serving producers, communities, homeowners and businesses across Southern Minnesota and Western Wisconsin. Join our growing team!