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Concierge

3/10/2026

The Concierge will be responsible for welcoming residents and families, providing community information, and assisting residents with daily needs like scheduling and transportation coordination. This role also involves maintaining the front desk area and directing all incoming calls and visitors.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

At Chapters Living, we believe that families deserve more quality time with their loved ones, and we work tirelessly to make that possible. Our priority is to provide the best possible outcomes for each of our residents. We are proud to be on the cutting edge of the next chapter of Memory Support, and we are committed to staying at the forefront of this important work. We also participate in ongoing research, which gives us hope for a world where memory loss is effectively managed, slowed, and even cured. At Chapters Living, we hope you find comfort knowing our team is dedicated to providing compassionate care, customized support, and an unwavering commitment to improving the lives of our residents living with memory loss.

About the Role

Description

Are you a compassionate and dedicated individual who thrives on making a positive impact in the lives of others? Chapters Living Assisted Living is seeking a motivated Concierge to join our team and contribute to creating a warm and welcoming environment for our residents. If you are passionate about providing exceptional customer service and ensuring the well-being of seniors, we invite you to apply for this fulfilling opportunity!

Description:

Welcome residents and their families, providing information about the community and answering any questions they may have.
Assist residents with their daily needs such as scheduling appointments, coordinating transportation, and making reservations.
Keep the front desk area organized and well-maintained
Receive and direct all incoming calls and visitors.
Maintain knowledge of the community and its services to effectively communicate with residents and their families.
Build strong relationships with residents and their families to provide personalized service.
Collaborate with other staff members to ensure that the community is a safe, supportive, and welcoming environment for all residents.

Requirements

High school diploma or equivalent is required.
Prior experience in customer service, hospitality, or a related field is preferred.

Benefits for Full-Time Associates at Chapters Living:

Medical, Dental & Vision Insurance
Voluntary Life Insurance
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP) when enrolled in medical plan
Accrued Paid Time Off
Referral Bonus Opportunities
Same Day Pay – Get Paid When You Need It!

Benefits begin after 90 days of employment!

Perks for Part-Time Associates at Chapters Living:

Referral Bonus Opportunities
Same Day Pay – Access Your Earnings When You Need Them!
Be part of a team that values your time and rewards your impact.

Key Skills

Customer ServiceHospitalityCommunicationOrganizationSchedulingCoordinationRelationship BuildingTeam Collaboration