Question
2-5

A/R Coordinator

3/11/2026

The A/R Coordinator is responsible for taking necessary action on unpaid account balances, primarily dealing with insurance companies, by reviewing delinquent payments and determining the root cause of non-payment through research of documentation and claim status feedback. This involves resolving accounts via communication with insurance companies, writing appeals, escalating unpaid claims when necessary, and answering patient billing inquiries.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
We are the leader in rheumatologic care—with over 50 providers and 30 years of experience
About the Role

Description

Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 providers, 15 sites and over 30 employees providing assessment and treatments for rheumatological, podiatric, and electromyography patients. Our providers work together to keep patients healthy, and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department.

We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Our vision is to provide the best Rheumatology care, anywhere and, to balance sustainable operation with the highest possible level of patient care.

We are a seeking an ambitious, friendly, positive, and compassionate AR Coordinator to join our billing department at our Business Office in Phoenix.

The job purpose for the A/R Coordinator is to take required action on unpaid account balances, most typically with insurance companies.

Responsibilities:

  • Working within the assigned scope of payers, reviews report that indicate payment on account is delinquent, defined as being unpaid after 31 days from the date of service
  • Determines the root cause analysis for non-payment which requires research of applicable chart and authorization documentation, claim status feedback and/or explanation of benefit summaries
  • Using all means necessary through telephone, email, website and written communication, works with the insurance company to resolve the account through payment
  • Writes appeals as appropriate
  • Escalates unpaid claims to the bureau of insurance, if necessary, when a disregard for compliance or trend presents form a particular payer.
  • Follows adjustment policies set forth by the department director
  • Answers patient billing inquiries on a schedule rotation
  • Performs other duties as assigned



Requirements

Qualifications:

Required

High School diploma or equivalent required

Combined medical billing and payment experience required, 2 years

Demonstrated knowledge of state, federal, and third-party claims processing 2 years.

Demonstrated knowledge of state & federal collections guidelines, 2 years


Preferred

A/R experience in a large healthcare practice, 2 years

Clinical Billing and Collections, 1 year

Associate’s degree or advanced education specific to business administration or certified coding credential.

NextGen PM system, 1 year.

Learn more about AARA on our website at http://azarthritis.com

Key Skills
Accounts ReceivableInsurance Claims ProcessingRoot Cause AnalysisAppeals WritingCollections GuidelinesPatient InquiriesNextGen PM SystemMedical Billing
Categories
Finance & AccountingHealthcareAdministrative
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