Patient Service Rep - UT Family Physicians Clinton
3/11/2026
The Patient Service Representative will be responsible for greeting patients, ensuring necessary forms are completed for electronic health records and billing, and maintaining patient demographic and insurance information. Duties also include verifying insurance eligibility, collecting co-pays, managing patient flow, answering registration/billing inquiries, and scheduling appointments.
Working Hours
40 hours/week
Company Size
501-1,000 employees
Language
English
Visa Sponsorship
No
Description
University Physicians' Association is seeking qualified applicants for Patient Service Representative for a primary care medical office located in Clinton, TN.
Job duties include:
- Greet patients in friendly and timely manner
- Ensure that patients complete necessary forms required for the electronic health record and billing office
- Maintain patient demographic and insurance information; verifies insurance eligibility and collects co-pays
- Ensures good patient flow through practice by timely processing of patients as they arrive at front office
- Answer patient inquiries regarding patient registration information or billing questions
- Refers patient inquiries regarding medical care or treatment to medical assistant or physician
- Schedules patients with appropriate physician
- Document scanning into electronic health record
- Other duties as assigned
Strong communication skills, attention to detail, time management, and organization are critical to the overall success of the candidate.
Requirements
- 6 months to 1 year previous medical experience is preferred
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