Banquet Captain

Description

 San Diego Mission Bay Resort is a sprawling 357-room resort, boasting  multiple dining options, a beautiful renovated pool, a kids pool,  astonishing Bay views, fire pits and so much more. We are excited to  welcome a new Banquet Captain to  our Mission Bay Family. Our resort has over 45,000 square feet of newly  renovated, flexible meeting space, with a superb bay-front location for  our catering business. 

 We are seeking an experienced and service-driven Banquet Captain to lead banquet service operations and ensure exceptional guest experiences during events. The Banquet Captain will supervise banquet staff, coordinate event setup and service, and work closely with the culinary and event teams to deliver seamless and memorable events. 

Requirements

Key Responsibilities:

• Supervise banquet servers, bartenders and support staff during events, ensuring service standards are met.
•  Coordinate event setup, including room layout, décor, table settings, and equipment according to banquet event orders (BEOs).
• Conduct pre-shift meetings with banquet staff to review event details and assignments.
• Ensure timely and professional food and beverage service for all events.
• Maintain communication with the Banquet Manager, kitchen team, and event coordinators throughout events.
• Monitor staff performance and provide guidance to ensure excellent guest service.
• Assist with training new banquet team members on service standards and procedures.
• Ensure compliance with health, safety, and sanitation standards.
• Address guest requests or concerns promptly and professionally.
• Oversee event Set up 
• Oversee event breakdown and ensure banquet areas are cleaned and reset for future functions.

You: 

To be successful in this position, we’re looking for an amazing people connector, who thrives on creating unique experiences for our guest who are looking for a genuine San Diego experience. 

• Minimum 2–3 years of banquet or food & beverage supervisory experience, preferably in a hotel or resort setting.
• Strong leadership and team management skills.
• Excellent communication and guest service skills.
• Ability to read, write, and communicate effectively in English in order to review banquet event orders (BEOs), communicate with team members, and assist guests.
• Ability to work flexible schedules including evenings, weekends, and holidays.
• Knowledge of banquet service styles (plated, buffet, reception, etc.).
• Ability to work in a fast-paced environment and manage multiple events simultaneously.
• Food safety certification and alcohol service certification preferred.

The Offer: 

Our Team Members are our most important asset and that's reflected in  our benefits. San Diego Mission Bay Resort is proud to offer a variety  of benefits to support a team members and their families. This position is: $17.75 hourly 

•  401K Plan with Employer Match  
• Onsite Complimentary Parking
• Free Meal in EDR
• Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts 
•  Career growth opportunities within Noble House Hotels and Resorts and recognition programs. 

Our Culture:  

People who best fit our culture are hard-working, reliable team  players  with a passion for hospitality. We look for candidates with a  'can do'  attitude and a willingness to learn. We let our personalities  shine,  and we like to have fun. The Mission Bay Resort Hotel is part of  Noble  House Hotels & Resorts: a curated collection of 23+ unique  hotels  around the Americas, distinctly unique in location and soul. 

 Noble  House Hotels & Resorts are proud to encourage and support  an  environment where everyone can be a successful team member (come as  they  are) as their true authentic self. We are an equal opportunity   workplace and employer that does not discriminate based on race, color,   disability, gender/sex, sexual orientation, religion, national origin,   age, veteran status, or any other protected status. We are committed  to  building a team (rooted in family) and a workplace where we are all  able  to be successful based solely on our individual qualifications,   experience, abilities and job performance. 

Noble House Hotels & Resorts are distinctly unique in location and soul. Our properties are not one-size-fits-all. And neither are our people. People who thrive with us are goal oriented, guided by high integrity with a positive, flexible mind-set. They possess a fair amount of grit and bring a mountain of fun. If you want to Make your Mark within the Noble House family, we would be honored to meet you soon. With a smile.