PCT-East Emergency Department-Full-Time

3/12/2026

This non-licensed healthcare provider assists registered nurses by providing direct and/or indirect patient care within the Emergency Department. Duties include assisting staff with procedures like phlebotomy and EKG, and providing general patient care for a diverse patient population.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

About The Company

Erlanger, named among "America's Best Hospitals" by U.S. News & World Report, is a non-profit, academic teaching center affiliated with the University of Tennessee Health Science Center College of Medicine – Chattanooga. Erlanger is also a Level-One Trauma Center for adults and the only provider of tertiary care services for the citizens of an entire four-state region, encompassing southeast Tennessee, north Georgia, north Alabama and western North Carolina. With a history that dates back more than a century, Erlanger is recognized as one of the nation's finest public hospitals and a leader in healthcare. The Erlanger hospital system includes Children's Hospital at Erlanger (CHE), the only academic medical center in the tri-state region devoted solely to children and is a Comprehensive Regional Pediatric Center (CRPC)— the highest designation in the state for pediatrics. CHE has a full range of pediatric subspecialists, as well as a pediatrics ER, ICU, and Level III neonatal intensive care unit, providing the highest level of care in the region for premature and sick infants. Each year, more than one million people are treated by the team of healthcare professionals who are part of Erlanger.

About the Role

Job Summary:
A non-licensed healthcare provider employed by Erlanger Health Systems is responsible for direct and/or indirect care of patients under the delegation and supervision of a Registered Nurse.

Education:
Required:
High School Diploma or equivalent or meet one of the preferences.

Preferred:
Active certification in one of the following: Certified Nursing Assistant in the State of Tennessee, First Responder, EMT, Nursing student having completed Fundamentals of Nursing, Medical Assistant, Pre-Med student, Military Corpsman, Combat Life Saver or Combat Medic or Surgical Technician. Any of these may apply and work in a Patient Care Technician position, but must function within the guidelines, skills, and pay grade outlined for the Patient Care Technician. Those who were employed as a Patient Care Technician prior to 3-1-2004 and do not have the above educational requirements will be grandfathered in as a Patient Care Technician. He/She must successfully complete an Erlanger fundamentals checklist, observed demonstration, and pass a written exam.

Experience:
Preferred, but not required.

Position Requirement(s): License/Certification/Registration
Required:
BLS completed prior to going to unit/department and maintained going forward.
De-escalation training.

Preferred:
One or more:
CNA certification
Medical Assistant
EMT
First Responder
Combat Medic
Combat Life Saver
Military Corpsman

Department Position Summary:
The Patient Care Technician must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in the emergency room. Duties may include assisting medical and nursing staff with phlebotomy, EKG, procedure set-up and cleaning, and patient care for a broad patient population. The employee must be able to exercise judgment to recognize and identify signs and symptoms that require further evaluation by a licensed nurse. The employee must be able to effectively communicate with customers and team members, be flexible and adapt easily to change.

Key Skills

Patient CarePhlebotomyEKGProcedure Set-upPatient AssessmentCommunicationFlexibilityBLS CertificationDe-escalation Training