5-10

General Manager

3/13/2026

The General Manager is responsible for overseeing all restaurant staff functions, including recruitment, hiring, training, and scheduling, while ensuring operational efficiency and compliance with health and safety standards. This role also involves managing costs, inventory, equipment maintenance, and proactively collaborating with the Executive Team to drive revenue growth.

Salary

80000 - 96000 USD

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Our founder Phil Jensen had a vision. He wanted to serve burgers and high-quality fare to the people of Seattle. He envisioned food that was healthier and higher quality than most, at a price that was more affordable than gourmet restaurants. In 1952, he was approached by 2 brothers who wanted Phil to open a restaurant in the University District. Phil took them up on their offer, and so began the original Burgermaster! Since that day, Burgermaster has expanded to 5 locations across the Puget Sound region: the original University District location, Bellevue, Aurora Avenue in Seattle, Mill Creek, and Mount Vernon. The business is still owned and operated by the Jensen family. Phil’s grandson Alex is the third-generation owner; you’ll often see him helping out at the restaurants! Burgermaster was started as a 50’s style drive-in restaurant, and we’ve stuck with that business model. We love being able to provide service to our customers in the comfort of their own car, while providing a nostalgic experience that is unlike any other! The original University District location was converted into our only sit-down restaurant, but all other locations still have the iconic drive-in stalls where customers order from Carhops. Since 1952, Phil’s vision of top-tier food has stood strong. In 1984, Burgermaster was one of the first restaurants to begin serving grass-fed beef! We’ve continued to refine our ingredients since then to serve only the very best, including local produce, antibiotic-free meats, and wild-caught cod. We still make our famous tartar sauce from Phil’s original recipe, passed down through generations!

About the Role

Description

Locally owned since 1952, Burgermaster is a family-owned restaurant chain specializing in local, grass-fed beef burgers served drive-in style. Burgermaster feels like your neighborhood family-oriented diner, while serving food at speeds comparable with fast food restaurants!

We are a growing fast casual restaurant group with a footprint across multiple locations. Our brand is known for its innovative approach to dining, commitment to quality, and a culture that champions growth, learning, and operational excellence. As we continue to expand, we are looking for a General Manager who shares our passion for the restaurant industry and is eager to grow with us.

Role and Responsibilities

· Manages the recruitment, hiring and training of restaurant staff.

· Organizes and oversees the staff schedules, including managing callouts to ensure proper coverage.

· Estimate and manage food, beverage, and labor costs.

· Ensures customer satisfaction with all aspects of the restaurant and dining experience.

· Handles customer complaints, resolving issues in a diplomatic and courteous manner.

· Proactively manage employees by owning development, training, and ensuring a great place to work.

· Conducts performance evaluations that are timely and constructive.

· Handles discipline and termination of employees in accordance with restaurant policy.

· Oversees food preparation, ensuring compliance with health, safety, food handling, and hygiene standards.

· Manages inventory and purchases food and supplies.

· Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards.

· Review and ensure the POS timekeeping system is accurate to ensure timely processing of payroll.

· Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service.

· Proactively works with Executive Team to develop programs to drive revenue growth in the restaurants.

· Maintains sales records and tracks cash receipts.

· Prepares and submits reports and other documentation requested by the CEO.

· Performs other duties as assigned.

Required Knowledge, Skills, and Abilities

· Strong supervisory and leadership skills.

· Excellent interpersonal skills with a focus on customer service.

· Excellent time management skills.

· Excellent organizational skills and attention to detail.

· Familiarity with food handling, safety, and other restaurant guidelines.

· Proficient with Microsoft Office Suite or related software.

Education and Experience

· High school diploma or equivalent required.

· Previous restaurant experience required; management experience required.

· Successful completion of corporate training program required.

Work Environment

· Ability to traverse all parts of the restaurant quickly.

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift 50 pounds at times.

· Time divided between desk work, working in restaurant, and meetings.

· Must be comfortable working long hours, including nights and weekends.

Benefits

Dental
Health
Vision
Life
Vacation
Sick Pay
Paid meal while on shift
401(k)
401(k) match

$87,000 – $100,000 annually plus bonus

Key Skills

Supervisory SkillsLeadership SkillsInterpersonal SkillsCustomer ServiceTime ManagementOrganizational SkillsAttention To DetailFood HandlingSafety ComplianceHygiene StandardsInventory ManagementCost EstimationRevenue Growth StrategyPayroll AccuracyEquipment MaintenanceMicrosoft Office Suite