Food Service Aide-Patient Services

Overview

The Food Service Worker I provides safe, timely, and accurate preparation, assembly, delivery, and clean-up of meals and food items for patients, residents, and guests. This role supports quality care and customer satisfaction by following department procedures, food safety and sanitation guidelines, and customer service standards. Responsibilities include preparing and delivering patient trays and nourishments, assisting in retail/cafeteria service, cleaning and sanitizing dishes and equipment, stocking supplies, and maintaining a safe and sanitary work environment.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.  

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.  Here are just a few:      

• Expect paid time off, parental leave, 401K matching and an employee recognition program.   

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.  

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.   

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.   

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. 

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Is aware of hospital and department compliance requirements
• Practices safe food handling procedures, including cleaning, handling, storage, and sanitation
• Provides excellent customer service which may include assisting patients with tray set up and customers in café or catering, completes service recovery when necessary
• Follows all portion control guidelines to maintain high food quality and customer-focused service
• Follows department policies on cash handling procedures
• Promotes safe working environment
• Uses effective communication and works as a team with all areas of the department
• Performs other duties as assigned

Qualifications

• Must be at least 16 years of age
• Writes, reads, comprehends and speaks fluent English
• Knowledge of safe food-handling is desirable
• Must be able to access intranet for email and hospital communications