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Temp Workers Compensation Claims Assistant I

3/14/2026

This role provides clerical operations support to assigned Claims Specialists, reporting to the unit Claims Supervisor while taking primary direction from the Specialists. Key duties include preparing new claims files, calculating various benefits like TTD and Wage Loss, issuing payments, handling doctor and employee contact calls, and preparing litigation documents.

Salary

18 - 22 USD

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

AvonRisk is a leading third-party administrator (TPA) and managed care solutions provider, backed by Aquiline Capital Partners. Formed through the combination of established TPA and managed care businesses, AvonRisk is building a platform designed to elevate what clients expect from claims and risk partners. We’re focused on creating a new kind of company—entrepreneurial at its core, collaborative in its model, and committed to bringing people, data, and technology together to deliver better outcomes across workers’ compensation, liability, and managed care. At AvonRisk, we see opportunity in change and strength in partnership. Our goal is to bring together like-minded teams across the country to build a modern, national platform that remains grounded in local expertise, service, and accountability.

About the Role

Description

Summary:

Reports directly to the unit Claims Supervisor but takes primary direction for the assigned Claims Specialist(s). Responsible for providing clerical operations support to assigned Claims Specialist(s).

Essential Duties and Responsibilities:

Prepares new claims files
Calculates TTD, Wage Loss, VRMA and PD benefits
Issues compensation payments on diary schedule
Issues Benefit Notices
Doctor status calls and Employee/Employer contact calls
Employer contact calls to confirm light duty/modifies work
Works closely with Claims Specialist to complete clerical assignments
Prepares litigation documents such as C&R, Stipulations, Answers, etc
Prepares rehabilitation forms for filing with the rehabilitation unit
Handle calls from providers inquiring about unpaid bills and bill related questions
Review Mail and process direct pays bills such as Mileage Reimbursement
File and Serve duties (as needed)
Notepad documentation in Portal

Requirements

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Team Work - Supports everyone's efforts to succeed.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

High school diploma or general education degree (GED); or 1-2 years related experience and/or training; or equivalent combination of education and experience.

Key Skills

Problem SolvingCustomer ServiceTeam WorkClerical OperationsClaims ProcessingBenefit CalculationDocument PreparationFile ManagementCommunication