IT Lead - Quality Assurance -Marketplace & Aftersales

3/15/2026

This role involves defining and implementing the QA strategy for marketplace integrations, covering various testing types, and owning the test lifecycle across critical integration points like Marketplace platforms, E-commerce, SAP, and Salesforce. The lead will also be responsible for designing, maintaining, and scaling test automation frameworks and driving shift-left automation.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

Founded at the turn of the century, Alghanim Industries is one of the region’s largest, privately-owned multi-national companies. We are proud to employ over 15,000 people in 30 businesses across 40 countries in the Middle East & North Africa, Turkey, and emerging Asia. We’re an established, successful commercial enterprise, building and growing our own brands and managing global partnerships. We’re market leaders in almost every sector we operate in, including retail and consumer electronics, food and beverage, automotive sales and services, engineering and maintenance, insulation, pre-engineered steel building, logistics and warehousing solutions, fast-moving consumer goods, office automation, advertising, insurance, consumer credit, and travel. More importantly, we’re a people business. We’re committed to developing customer-centric, empowered, and engaged teams and enabling them to do their best. We’re always looking for new talent to join our ever-growing family – men and women at every stage of their career journey who want to share their knowledge, skills, and experience. Do you want to find out how far your potential can take you when you work with a team of collaborative, supportive colleagues, at a company that cares as much about your professional development as you do? We believe we have what you're looking for. ------------------------- Fraud Notification In order to protect the safety and security of our applicants, we advise that you watch out for possible fraudulent attempts by individuals and entities using the name of Alghanim Industries and our businesses. Please note that we would never ask for any payment as part of a recruitment process. To submit your CV by email to the Alghanim Industries HR team, please contact us at talent@alghanim.com, or through approved recruitment agencies. If you suspect that you have encountered a fraudulent attempt in our name, please reach out to compliance@alghanim.com for verification.

About the Role

Long Description

We are seeking a highly skilled Lead QA to spearhead the quality assurance function for our Marketplace Commerce Integration & After sales program This role goes beyond smoke test execution—driving QA strategy, advocate best practices, coordinate with internal and external stakeholders, ensure cross-vendor alignment, and proactively manage delivery risks. mentoring QA resources, strengthen validation coverage through testing & test automation, and ensure that quality is foundational across the program.

Job Summary

Digital initiatives validation - Participate in the collection of requirements, plan test plans, test strategy, effort estimation, test automation and align the QA team to meet delivery deadlines (Web, POS, Marketplace, LMD, Ecommerce techstack & Mobile app, Salesforce service cloud)

Job Responsibilities

1. QA Leadership & Strategy

Define and implement the QA strategy for marketplace integrations, covering functional, integration, regression, performance, and end-to-end testing.
Establish and enforce test standards, guidelines, methodologies, and best practices across the project.

2. Marketplace, Commerce, After sales & ERP Integration Testing

Own the test lifecycle across multiple integration points:
- Marketplace platforms (e.g., Mirakl or similar)
- E-commerce platform (e.g., Commerce tools or similar)
- SAP (Order Management, Inventory, Finance, Logistics)
- Delivery and logistics providers (Eg:- Fareye or similar)
- Internal microservices and APIs
- Sales force – service cloud, field service management

Lead design and execution of test scenarios validating Marketplace - orders, pricing, catalog, payments, inventory sync, returns, fulfilment, commision structure, SLAs, seller & operator portal, returns, database, customer support, data migration, OMS, PIM, commerce tools, pos, SAP and event flows. After sales – Salesforce service cloud, Field service management

3. Test Automation & Framework Ownership

Design, maintain, and scale test automation frameworks for API, UI, and integration testing.
Drive shift-left automation and integrate automated tests into CI/CD pipelines.

Candidate Requirements

Bachelor's degree in computers or information technology
10+ years of experience in IT Industry, preferably with at least 3-4 years of working in Marketplace – mirakl & After sales domain experience - Salesforce
Mentor and guide QA engineers and vendor QA across regions.
Support resource planning and onboarding aligning with vendor teams
Foster a collaborative and high-performing QA team culture
Proactively communicate blockers and impediments; ensure the team has adequate training, consulting, and tools.
Excellent communication, stakeholder management, and leadership skills.
Test plan & Test strategy.
Defect triage & closure.
Agile & sprint experience
Test automation – Web, mobile apps, Webservice.
Knowledge on SAP, LMD, PIM, OMS

Key Skills

Qa StrategyTest AutomationStakeholder ManagementLeadershipTest PlanTest StrategyDefect TriageAgileMiraklSalesforce Service CloudSapCommerce ToolsApi TestingUi TestingCi/Cd PipelinesMentoring