Residential Program Manager
3/16/2026
The Residential Program Manager oversees the clinical and administrative operations of a residential program for adults with developmental disabilities, focusing on resident health, safety, and skill development in areas like daily living and money management. Key duties include recruiting, training, and supervising staff, arranging schedules, implementing the Positive Behavior Supports model, and ensuring compliance with documentation standards.
Salary
61594 - 73546 USD
Working Hours
40 hours/week
Company Size
501-1,000 employees
Language
English
Visa Sponsorship
No
What you'll do:
- Recruit, train, supervise, evaluate, and facilitate progressive discipline as needed for all staff in conjunction with the Residential Services Coordinator.
- Arrange staff schedules to meet the health and safety requirements, as well as the individual needs of the people.
- Create a Positive Behavior Supports atmosphere in the programs, following the PBS model.
- Oversee use of the ISP system to complete ISP planning and ensure related documentation is completed in a timely manner.
- Participate in the assessment of person referrals, admissions and discharges.
- Ensure the program and person records are current, comprehensive and meet agency and funding source standards.
- Liaison with families/guardians, DDS, and other outside service providers.
- Supervise and participate in the housekeeping and maintenance of the house and vehicle.
- Participate in the development of the program budget, and monitor the program expenses.
- Monitor medications in accordance with MAP regulations.
- Teach NSCS trainings to newly hired employees.
What you’ll need:
- Education:
- High School Diploma or GED required.
- Bachelor’s Degree in a related field preferred.
- Experience:
- Two years experience in human services and supervisory experience required.
- Skills:
- Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided).
- Valid Mass driver’s license required.
Competitive & Comprehensive Benefits
- Paid Time Off – Two weeks’ Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
- Eligible employer for the Public Service Loan Forgiveness program
- Health & Dental Insurance, with generous employer contribution
- Employer Paid Life Insurance
- 403 (b) Retirement Plan with employer matching
- Voluntary Short and Long Term Disability Insurance
- Medical & Dependent Care Flexible Spending Accounts
- Access to Credit Union Banking
- Access to State Tuition Remission Program (Worksite Specific)
- Employee Referral Bonus Program
- Discounted Movie Tickets
- Comprehensive Training Program
- Internal Advancement Opportunities
Please let NORTH SUFFOLK COMMUNITY SERVICES INC know you found this job on InterviewPal. This helps us grow!
We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.
Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.