Question
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Medical Assistant

3/16/2026

This role involves providing direct patient care within a primary care office, assisting providers, and acting as the main liaison between patients, families, staff, and providers to ensure continuity of care. Essential functions include maintaining accurate medical records, performing telephone communication, and managing the readiness of exam rooms and lab areas.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
🐝Brio offers comprehensive, personalized primary care services. From preventive care to treating chronic conditions, our dedicated team of Providers is ready to listen, assess, and manage your unique healthcare needs. In 2015, four doctors had a vision for a better healthcare experience. They brought their vision to life with a new kind of private practice where they could love and serve patients, Providers, and team members. Throughout their combined experience in traditional health systems, Doctors Ann Meade, Jocelyn Renfrow, Meg Carter, and Melanie Greene identified ways to improve primary care. Joined by Dr. Jim McAlpine in early 2024, the Brio Partners continue to refine their visionary approach to caring for team members and patients alike. Rooted in a culture of service, the Brio Partners live their mission every day, building an exemplary patient experience by loving, serving, and empowering the Brio team.
About the Role

Description

Position Overview: Provides patient care in a primary care office setting. Assists providers and staff in coordinating patient care. Functions as a primary liaison between patients, families, staff and providers.


Essential Functions:

Works both autonomously and collaboratively:

  • Communicates with clinical, clerical and billing departments, providers, patients and families to ensure continuity of care.
  • Communication skills (both written and verbal) suitable to express the physical, mental and emotional status of patients and families.
  • Accurately completes and maintains medical records and documents.
  • Performs telephone communication
  • Demonstrates acceptable time management techniques.
  • Maintains exam rooms and lab area. Prepares, stocks and cleans rooms as well as maintains supplies and equipment for treatment.
  • Documents medication, vaccines, and medical history
  • Collects nasal, throat, or other specimens using appropriate techniques.
  • Maintains skills and knowledge base through reading, training and other structured in-services.
  • Attends clinical meetings as scheduled.
  • Conducts self in accordance with Brio Primary Care employee manual.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.


Requirements

Qualifications:

  • High School diploma or equivalent
  • BLS Certification
  • Primary Medicine office experience preferred.
  • One or more years of responsible experience in a medical setting is preferred; and demonstration of the knowledge and skills required to competently perform the duties of this position.
  • Possess knowledge of approved medical abbreviations and correct spelling of the English language.
  • Ability to work with non-cooperative patients, patients with psychosocial problems and needs, or chronic and acute health problems.
  • Ability to adapt to various work assignments.
  • Possess good customer service skills and exceptional telephone etiquette.
  • Previous computer experience helpful.

Work environment and Physical demands:

Ability to work in an environment with exposure to potentially dangerous/infectious materials and situations that require following extensive safety may be required and/or hours may be shortened as business needs dictate. Ability to perform moderate physical activity. May require handling/lifting objects (up to 50 pounds) or standing/sitting/walking for more than four (4) hours per day. Prolonged use of telephone may be required.

Key Skills
Patient CareCoordinationCommunicationMedical Records MaintenanceTelephone CommunicationTime ManagementRoom PreparationSupply MaintenanceMedication DocumentationVaccine DocumentationSpecimen CollectionHIPAA ComplianceCustomer ServiceTelephone EtiquetteBLS Certification
Categories
HealthcareAdministrative
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