General Manager

Description

Job Title: General Manager 

Job Type: Full-time

Location: Tucker, GA

The General Manager is responsible for the overall performance, leadership, and strategic direction of the Vantage Mobility AMS dealership, with oversight of sales, service, marketing, and operations. This role is pivotal in delivering best-in-class experiences to customers with mobility needs, while driving business growth, optimizing profitability, and maintaining operational excellence. The ideal candidate will be a dynamic leader with strong business acumen, proven operational expertise, and a deep understanding of the specialized automotive or mobility industry. 

Key Responsibilities

• Customer Experience: Ensure exceptional customer service by aligning products and services with individual customer needs; strive for 100% customer satisfaction at all times.
• Team Leadership: Lead, coach, and manage high-performing teams across sales, service, marketing, and administration; set clear goals and hold team members accountable for performance.
• Strategic Planning: Develop and execute short- and long-term plans that align with business objectives; adjust strategies as market and operational conditions evolve.
• Sales & Profitability: Achieve or exceed monthly, quarterly, and annual sales volume and gross profit targets for new and pre-owned units.
• Financial Oversight: Manage full P&L responsibilities; deliver accurate monthly financial reporting including unit sales, gross margins, and net income.
• Operational Excellence: Oversee daily operations and continuously identify opportunities to improve efficiency, service delivery, and profitability.
• Reporting: Provide senior leadership with weekly updates on dealership performance, sales forecasts, and operational trends.
• Talent Development: Recruit, train, and develop team members; conduct regular performance evaluations and establish professional development goals.
• Marketing Collaboration: Work closely with internal and external marketing teams to implement data-driven campaigns aligned with sales goals.
• Culture & Engagement: Foster a positive, inclusive, and high-energy work environment that drives team morale and performance.
•  Compensation Management: Oversee compensation structures to ensure they align with performance goals and budget parameters.
•  Brand Visibility: Lead cost-effective advertising, promotional, and merchandising strategies to increase market presence and drive traffic.
• Community Engagement: Represent the dealership in local and state community outreach initiatives, particularly within the disability and mobility sectors.
• Partnership Building: Cultivate strong relationships with external organizations serving individuals with mobility challenges.

COMPENSATION

• This position offers a competitive base salary plus commission and/or performance-based incentive compensation, tied to dealership sales performance, profitability, and achievement of established business goals.

Required Qualifications

• Minimum 5 years of experience in a management role within an automotive dealership or closely related environment
• Demonstrated success leading cross-functional teams and driving performance in sales, service, and marketing
• Strong financial acumen with full P&L management experience
• Proven ability to coach and develop high-performing sales teams
• Excellent leadership, communication, and decision-making skills
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); experience with CRM platforms preferred
• Highly organized with attention to detail and a customer-first mindset
• Knowledge of adaptive automotive or mobility vehicle industry is a plus

 KNOWLEDGE, SKILLS, AND ABILITIES

• Strong leadership and team management skills
• Ability to troubleshoot technical and service-related issues
• Excellent organizational and time-management skills
• Effective communication and customer service abilities

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation.

• Ability to stand, walk, bend, and kneel for extended periods
• Ability to lift and move materials up to 50 pounds
• Ability to work safely around machinery, tools, and manufacturing equipment

WORK ENVIRONMENT

Work is performed in an environment that may include exposure to manufacturing equipment, moving mechanical parts, noise, fumes, or varying temperatures, depending on the role.

SAFETY-SENSITIVIE POSITION

This position is designated as safety-sensitive. Employees must comply with all OSHA requirements and company safety policies and procedures.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

Vantage Mobility is an equal opportunity employer. We are committed to creating an inclusive workplace and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status. Reasonable accommodations are available for qualified individuals with disabilities throughout the hiring process.

DISCLAIMER

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties may change at any time based on business needs.