Operations Manager / Production Manager

Explore new horizons within a fast-growing global engineering group!

At SEGULA Technologies, you will have the opportunity to work on exciting projects and shape the future within a company for which innovation is inseparable from engineering. New forms of mobility, autonomous vehicles, factories of the future... these are the daily concerns of our 15,000 talented engineers in more than 30 countries.

Whether you are a student, a recent graduate or an experienced engineer or project manager, at SEGULA you will find an opportunity that will give new meaning to your career. It's up to you, join us! A leading player in the automotive sector, the Group offers cutting-edge solutions in design, development and testing to support car manufacturers and equipment suppliers in their quest for more environmentally friendly, safer, more autonomous and more connected mobility.

Whether close to home or on the other side of the world, at SEGULA Technologies you will find the opportunity that will give new meaning to your career!

We are seeking an experienced Senior Supplier Recovery Field Engineer to support a critical supplier stabilization initiative for a key aerospace customer. The selected candidate will work on-site at a supplier facility in Monterrey, focusing on operational recovery, production stabilization, and backlog reduction.

This role requires a hands-on senior professional with strong manufacturing and supplier development experience, capable of quickly diagnosing industrial issues, identifying production bottlenecks, and implementing recovery plans to restore delivery performance.

The engineer will collaborate closely with manufacturing, quality, operations, and supply chain teams to ensure production targets and delivery commitments are achieved.

This position is highly operational and requires daily presence on the production floor.

Key Responsibilities

Supplier Production Recovery

• Lead on-site supplier recovery activities to stabilize production and restore delivery performance.

• Analyze production processes to identify bottlenecks, capacity constraints, and operational inefficiencies.

• Implement and monitor recovery action plans to reduce backlog and improve throughput.

• Track and report progress against recovery milestones and delivery commitments.

Manufacturing & Operational Analysis

• Perform production line diagnostics, including analysis of cycle time, throughput, yield, scrap, and WIP.

• Identify root causes for production delays and propose corrective actions.

• Work directly with plant teams to improve operational stability and process efficiency.

• Monitor key operational metrics such as OEE, yield, scrap rate, throughput, and plan vs. actual production output.

Cross-Functional Coordination

• Act as the operational interface between the supplier and the customer program teams.

• Coordinate with manufacturing, quality, engineering, and supply chain teams to resolve production issues.

• Facilitate daily operational reviews and progress tracking meetings.

Supply Chain & Delivery Performance

• Support backlog recovery initiatives and ensure alignment between production capacity and demand requirements.

• Analyze supplier production planning and capacity constraints.

• Improve visibility into production plans and delivery schedules.

Reporting & Customer Communication

• Provide regular progress updates and recovery status reports to customer leadership.

• Track risks, constraints, and opportunities affecting supplier performance.

• Ensure transparency on recovery progress and mitigation plans.

• Bachelor’s Degree in Engineering, Manufacturing, Industrial Engineering, or a related field.

• 10+ years of experience in manufacturing, operations, supplier development, or industrial recovery roles.

• Proven experience working directly on-site with suppliers in production environments.

• Strong understanding of industrial manufacturing processes and production systems.

• Experience diagnosing and resolving production bottlenecks and delivery issues.

• Excellent problem-solving and operational troubleshooting skills.

• Strong communication and stakeholder management capabilities.

• Fluent English and Spanish.

Preferred Experience

Experience in high-volume electronic component manufacturing, particularly environments producing high-reliability components such as:

• Ceramic or tantalum capacitors

• Electronic component assembly and encapsulation

• Automated electronic manufacturing lines

• Electrical testing and quality control operations

Key Technical Competencies

Candidates should have practical experience with:

• Production backlog recovery

• Yield improvement and scrap reduction

• Automated manufacturing line troubleshooting

• Capacity analysis and bottleneck identification

• Production planning and backlog management

• Supplier performance improvement

• Shop-floor problem solving and operational diagnostics

• Full-time on-site assignment in Monterrey

• Expected duration: approximately 3 months

• Daily presence in the supplier manufacturing facility

• Intensive operational and production-floor engagement