Ophthalmic Technician & Scribe Team Lead

Description

What You’ll Do

• Assist manager with day-to-day operations, ensuring the clinic is at optimal efficiency and compliance
• Participate and lead daily Huddle with staff, communicating expectations and daily goals
• Assist the Manager to champion and lead continuous improvement efforts within facility as dictated by the company 
• Work closely with Manager to ensure compliance with regulatory agencies
• Maintain inventory and supplies
• Other duties as assigned based on business operational needs within the clinical setting
• Ensure daily audits of patient charts are completed with correct documentation, level of decision making and overall good billing s
• Involved in the interviewing process of new clinic staff
• Involved in the initial stages of counseling and improving the performance of patient-centered staff
• Maintain a culture of accountability, meeting productivity goals, following company policies and procedures centered around the AVP mission and vision
• Monitor effective workflows throughout the clinic and reassigns staff as necessary
• Delegate responsibility to staff for patient refills and daily clinical closing tasks
• Assure quality of and completeness of patient workups
• Create and maintains clinical weekly staff schedules, to be approved by Manager
• Partner with Manager to ensure safe work s are used by all associates of the clinic
• Approve bi-weekly time sheets
• Promote customer service in all aspect of operations 
• Responsible for the training of all new clinical staff
• Assist staff with patient care/triaging as needed
• Other responsibilities as assigned based on clinic needs

Requirements

What You Bring

• Certified Ophthalmic Assistant (COA) certification, minimal requirement  
• Strong leadership and business operations experience required
• Dependable transportation required to travel to other offices as required 
• Must be flexible with traveling to various locations. 
• Ability to pay attention to detail 
• Ability to maintain confidentiality 
• The ability to seek instruction in areas where they are not knowledgeable 
• The ability to recognize inconsistencies 
• Bachelor's degree or associate’s degree preferred 
• Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy
• Displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments
• Dresses appropriately and is well groomed
• Ability to work cooperatively in group situations; offers assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect
• Ability to perform essential functions of the position with or without accommodation, including the ability to use power hand tools and lift a minimum of 70 lbs. 
• Excellent verbal communication skills 
• Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only)  

Benefits & Perks

We’ve got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: 

• No nights or weekends = work/life balance 
• Paid uniforms 
• Paid vacation and holidays (+ two floating holidays)  
• Tuition reimbursement opportunities  
• Referral bonus opportunities  
• Discount on designer eyewear 
• Paid certified accreditation program  

Physical Requirements:

· Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. 

· Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. 

· Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. 

· Must be able to be stationary for prolonged periods of time. 

Cognitive Requirements:

· Executes tasks independently.

· Learns and memorizes tasks.

· Maintains concentration/focus on tasks.

· Performs task in a demanding environment requiring multi-task and prioritize work.

· Must be comfortable working and interacting with large groups of people daily.

Compliance training and testing is required annually and as needed.

Ready to Join Our Team?

Apply Now!

Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.