Business Change Officer - Crew Planning (FTC)

Business Change Officer – Crew Planning – 12 Months Fixed Term Contract

We are easyJet – a FTSE-100 listed, multi-billion pound low-cost airline that serves tens of millions of customers every single year. If you’re reading this, you have probably already been an easyJet customer, and you’ll know that there is no more iconic (or Orange!) travel brand in Europe.
We fly more than 1,207 routes, connecting 38 countries across Europe, and employ more than 18,000 colleagues. We’re on a mission to make low-cost travel easy – and whatever your role here, you’ll connect millions of people to what they love using Europe’s best airline network, great value fares, and friendly service.
What makes us easyJet? Our Promise Behaviours – we are Safe, Bold, Welcoming and Challenging. Four Behaviours. One Spirit. One easyJet.

READ ON IF YOU

>      Have two years operational experience within Crew Planning, Crew Establishment or Roster Optimisation, or industry equivalent

>      Enjoy collaborating across teams, driving process change, and supporting operational excellence

>      Can be in our fantastic Luton head office 3 x per week

THE TEAM
Business Change sits within the Crew Planning team as part of the wider Operations Strategy and Planning Team. You’ll work alongside talented colleagues who are passionate about delivering innovation and continuous improvement for our crew and operation.

THE ROLE
As Crew Planning Business Change Officer, you’ll support Crew Planning process change and implementation, standards, compliance, and safety investigation. Reporting to the Senior Business Change Officers, you’ll play a key role in enhancing crew planning processes, tools, and reports, and act as a Subject Matter Expert in our systems.

>      Assist in enhancing the quality of crew planning processes, tools, and reports through active involvement in their delivery and review

>      Specialise as a Subject Matter Expert in our systems, taking part in testing and providing support

>      Collaborate with departments such as Recruitment, HR, ER, Payroll, IT and NC to review and ensure alignment and efficiency in crew planning processes

>      Contribute to projects requiring business or systems change, assessing operational impact and recommending adjustments

>      Participate in the development of crew planning and roster delivery processes, aiming for a balance between crew pay and lifestyle within regulated, negotiated, and discretionary agreements

>      Utilise Microsoft O365 Apps and SharePoint to optimise Crew Planning team processes

>      Provide support to the broader Operations Strategy and Planning teams during project training, roll-out, and initial Business as Usual phases

>      Proactively identify potential risks and points of resistance, and formulate plans to mitigate concerns

>      Conduct investigations and sub-investigations as required by our Safety Management System, supporting the Safety Action Group process

>      Undertake work or projects to support the Senior Crew Planning Support Manager

>      Adhere to easyJet policies, processes, and procedures

>      Offer cross-functional support as needed within the Crew Planning function

WHAT WE’RE LOOKING FOR

>      Two years operational experience within Crew Planning, Crew Establishment or Roster Optimisation, or industry equivalent

>      Excellent working knowledge of EASA FTL regulations and complex crew collective agreements

>      Experience of O365 Apps, including Power Automate/Workflows and SharePoint highly desirable

>      Excellent communication skills and ability to present complex information clearly and concisely

>      Team player able to work with and through others to tight deadlines

>      Ideally degree educated in an aviation related subject

>      Ownership and Delivery: focused on results, working to targets, reviewing progress and adapting plans

>      Customer and Shareholder Value: understands customer needs and prioritises safety

>      Business Performance: understands business and external environment, is cost conscious and considers long-term implications

>      Developing Talent: takes ownership for own development, seeks feedback, and learns from new challenges

>      Building Relationships: communicates confidently, builds positive relationships, and supports team goals

>      Innovation and Change: open to new ways of working, views change as opportunity, comfortable in a dynamic environment

>      Inspirational Leadership: able to influence, inspire, lead, and direct others, works autonomously and in a team

WHAT YOU’LL GET IN RETURN

>      Up to 20%25 maximum bonus

>      5%25 pension contributions

>      Medical Cash Plan

>      Excellent staff travel benefits

>      25 days of annual leave plus bank holidays

>      Annual credit towards an easyJet holiday

>      Various flexible benefits and extras

PRACTICALITIES
This full-time role will be based in Luton and will be 40 hours per week. We support hybrid working and we spend 60%25 of our time per month in the office.

REASONABLE ADJUSTMENTS
At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.

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