Question
2-5

HR Generalist

3/19/2026

The HR Generalist supports and oversees Human Resources programs covering compensation, benefits, leave, disciplinary actions, investigations, and performance/talent management. This role also involves providing counsel to managers, handling employment law guidance, and facilitating onboarding and performance management processes.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
FloresHR is a premier administrator of employer-sponsored reimbursement plans including Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Accounts (HRAs) and Commuter Benefit Accounts (CBAs) as well as Life Balanced Lifestyle Spending Accounts and Student Loan Repayment Assistance and Tuition Assistance. In addition to these account-based benefit options, Flores also handles COBRA and other direct bill services, FMLA and disability leave administration, and compliance solutions including Premium Only Plan (POP) administration, Wrap SPDs, Form 5500 preparation, and an HR Compliance Center. Based in Charlotte, NC, Flores has emerged as a leader in the CDHP market through a service model founded upon innovative technology, dedicated professionals, and an uncompromising commitment to remarkable service experiences, evidenced by a 95% client retention rate.
About the Role

Description

Job Title: HR Generalist

Job Type: FT

Location:  Hybrid 3+ days in office (Charlotte, NC)   


Job Summary

We are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. The HR Generalist is responsible for performing, overseeing, and/or supporting Human Resources programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; job descriptions, recognition, and morale; and training and development. The HR Generalist will report to the HR Director. 


What You’ll Do

  • Provide counsel and support to managers/supervisors on issues of company/HR policy application, operations, Human Resource needs, and provides HR services to team members. 
  • Practice strong engagement with all team members including accepting diversity of ideas and thoughts, sharing responsibility for success, demonstrating honesty and integrity, helping employees solve problems and showing respect. 
  • Conduct investigations, analyze organizational health issues, and work in partnership with the HR Director to develop and execute plans to address problem areas. 
  • Provide guidance on employment related issues (such as ADA, FMLA, FLSA, harassment, discrimination). 
  • Support and handle aspects of the administration of all employee benefits programs, including medical, dental, vision, life, disability, 401k, leave programs, life balance, COBRA, HSA, FSA and dependent care.
  • Assist with payroll processing, ensuring accuracy of employee data, timekeeping, and compliance with company policies and legal requirements.
  • Create and utilize surveys to develop strategies for sustaining positive employee engagement and positive culture building. 
  • Assist the Training Team with the creation and implementation of effective training and development programs to meet requirements, skill proficiency and development needs. 
  • Support the development and administration of programs, policies and processes to facilitate employee and organizational development. 
  • Provide counseling and direction to employees, facilitate communication, and help to resolve conflicts that impact employee engagement. 
  • Facilitate a remarkable onboarding experience for new hires and newly acquired team members, utilizing the HRIS system and partnering with managers. 
  • Manage the organization's performance management process by scheduling and setting up the HRIS system, and by providing resources and training to managers/supervisors. 
  • Maintain knowledge of federal, state, and local employment laws and regulations, HR trends, best practices, regulatory changes and compliance, and new technologies in human resources, recruiting, and employment law. Review company handbook and policies annually. Partner with Auditors, Accounting, and internal Compliance to perform audits throughout the year. 
  • Develop proactive communications, employee relations/recognition and appreciation programs.  
  • Responsible for welcoming and engaging new team members through direct hire and acquisitions. 
  • Perform other duties as assigned.
  • Maintain quality work that exemplifies and promotes our company’s core values.

Requirements

Who You Are

  • A graduate of a bachelor’s degree program from a four-year college or university, with a minimum of 3 years of HR experience with a proven track record of success. PHR/SPHR or SHRM-CP/SHRM-SCP preferred. 
  • Extensive recent experience with Paylocity is required.  
  • Someone with 3+ years’ experience working in benefits administration and payroll processes highly preferred.
  • Experience managing vendors and negotiating contracts is preferred.
  • Someone with strong interpersonal skills who understands that our business objective is to provide superior customer service and can handle conflict in a professional manner. Excellent communication skills with a proven ability to take initiative & build strong productive relationships. 
  • Results oriented, tenacious, and persistent personality with a focus on driving meaningful results. Able to maintain confidentiality. 
  • A motivated individual driven to take on additional responsibilities with a sense of urgency. Someone with a high level of attention to detail and organizational skills & willingness to embrace and adapt to change. 
  • An internally motivated individual looking to grow personally and professionally. 
  • A qualified candidate who possesses above average analytical and problem-solving skills.  
  • An individual that understands the value of providing a high level of customer service.

Work Environment

FloresHR’s standard work hours are Monday through Friday, 8:30 a.m. to 5 p.m. ET with an hour lunch. Roles may be approved for other schedules by managers. This role operates in a professional hybrid office environment based out of our Charlotte office (off West Morehead) (3+ days in office). This role is mostly sedentary and consists of prolonged periods sitting at a desk and working on a computer. This role also utilizes other tools such as a phone, copy machine, and printer. Common programs often used are Outlook, Word, and Excel. This position frequently communicates with FloresHR team members and candidates and must be able to exchange accurate information clearly in these situations.
 

How We Support Our Team

At FloresHR, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. They extend to our team too!

  • Competitive Benefits – FloresHR offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more!
  • Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this.
  • Community Involvement – We love to give back to our community, and we recognize that our team does too! We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about.

Our Core Values & Diversity Focus

Our vision is to be the most admired benefits partner, and our core values and beliefs are:

  • We believe in always doing the right thing.
  • We believe that a remarkable service experience is possible.
  • We believe in trusting one another as an operating philosophy.
  • We believe that high performance teams deliver extraordinary results.
  • We believe in building benefits technology that converts the complex to easy.
  • We seek to empower, empathize, and respect our team members and our world.

FloresHR is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We are committed to diversity and are committed to creating an inclusive environment for all employees. This is not intended to be an all-inclusive list of job related responsibilities and requirements.  

Key Skills
CompensationBenefits AdministrationLeave ManagementDisciplinary MattersInvestigationsPerformance ManagementTalent ManagementTraining And DevelopmentHR Policy ApplicationEmployee EngagementFMLAADAFLSAPayroll ProcessingHRIS SystemConflict Resolution
Categories
Human ResourcesAdministrative
Benefits
MedicalDentalVisionLife InsuranceDisability Insurance401kHSAVacation PolicyLife Balance Reimbursement Plan
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