FOIA and Privacy Team Lead

Description

The FOIA and Privacy Team Lead (Senior/Intermediate Analyst) provides leadership and subject matter expertise in support of Freedom of Information Act (FOIA) and Privacy Act operations. This role is responsible for overseeing analyst workloads, managing day-to-day operations, and ensuring compliance with applicable federal laws, regulations, and agency policies. The Team Lead serves as a key point of contact between government stakeholders and the analyst team while handling sensitive, unclassified information in accordance with DHS and U.S. Coast Guard (USCG) requirements. 

Key Responsibilities

• Provide day-to-day leadership and supervision of FOIA and Privacy analysts, including workload management and task prioritization.
• Oversee FOIA and Privacy Act request processing to ensure timeliness, accuracy, and regulatory compliance.
• Serve as a subject matter expert on FOIA and Privacy Act requirements, policies, and procedures.
• Coordinate with the On-Site Team Lead, Contracting Officer’s Representative (COR), and government stakeholders.
• Review analyst work products for quality, completeness, and compliance with applicable standards.
• Track performance metrics, workflow status, and case volumes and provide regular status updates as required.
• Support training, mentoring, and onboarding of new analysts.
• Ensure adherence to DHS/USCG security, privacy, and rules of behavior requirements.

Requirements

Education:

• Bachelor’s degree in business or a related field, or an approved equivalent experience path.

Experience:

• Minimum of 5 years of FOIA processing and/or privacy compliance experience, or an approved equivalent experience path.
• Demonstrated supervisory experience managing analyst workloads and overseeing day-to-day operations.

Eligibility & Compliance:

• Ability to obtain and maintain DHS/USCG suitability and access to sensitive, unclassified information, including Privacy Act–protected data.

Work Environment

• Location: Washington, DC (Normally on-site; telework may be permitted only when coordinated and approved through the COR and On-Site Team Lead)
• Schedule: Monday–Friday, 8:00 AM – 4:00 PM ET (excluding Federal holidays)
  

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), national origin, age, disability, veteran status, or any other protected status. If you need a reasonable accommodation during the application process, please contact HR@HeiTechServices.com.